[outages] Cogeco - Toronto outage?

[Nick Pron]

Anyone have info about this? We've been having issues with our NNI since Monday with our customers (down, packet loss, etc)

Cogeco's master tickets 718506 and 719701 claim they've swapped line cards in a core switch, upgraded IOS and still working with Cisco.
Our rep seems to hint at that there's more at play here than the tickets are saying..

Last update from them was 7:35 AM EDT
Unfortunately, we have seen further instability on the affected network device and are continuing to work with our Cisco partner to isolate the issue and implement a restoration plan.
We are still unable to provide an estimated time to restore but we will provide further updates as soon as more information becomes available.
Once again we apologize for any disruption to your services that this may be causing.


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/outages/attachments/20180516/45ea3542/attachment.htm>