[outages] EXT_Re: PhoenixNAP down

[Neader, Brent]

I believe this may be the ~3rd power event that has occurred tonight thus far

From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Bill Ewing via Outages
Sent: Tuesday, November 13, 2018 12:59 AM
To: outages at outages.org
Subject: EXT_Re: [outages] PhoenixNAP down

I'm seeing one side of our A/B power offline at 11:21PM MST, back online as of 11:56PM MST in our colocation environment. PhoenixNAP NOC confirmed a power outage but did not elaborate on the extent of it.

On Tue, Nov 13, 2018, 12:40 AM Carlos Alvarez via Outages <outages at outages.org<mailto:outages at outages.org> wrote:
I’ve seen no alarms for our virtual servers nor our cabinet.


—
Carlos Alvarez
602-368-6403
On Nov 12, 2018, 11:37 PM -0700, Adrian via Outages <outages at outages.org<mailto:outages at outages.org>>, wrote:

A couple hours ago we had all $DAYJOB equipment power cycle at PhoenixNAP. We
opened a ticket and requested a RFO. Apparently multiple customers had an
issue.

PhoenixNAP (or a portion of it) appears to be hard down now. All our equipment
is offline and multiple waves are down. Does anybody have updated ticket
information on what is happening?

Adrian

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