[outages] Slowness to Akamai servers in NY for Apple Store updates

Zachary McGibbon zachary.mcgibbon+outages at gmail.com
Fri Sep 7 13:28:02 EDT 2018


We are getting reports here at McGill University that users are having
issues reaching the Apple App store and actually getting timeout messages.
>From our traces, it seems that the traffic is going through Hurricane and
then Telia before it reaches Akamai.

Is anyone else on the East Coast noticing any slowdowns like this?  Can
anyone from Apple or Akamai confirm if there are any issues?

Here is a traceroute to one of the servers we have slowdowns with:

Tracing the route to 23.78.208.56
VRF info: (vrf in name/id, vrf out name/id)
  1 216.66.110.108 14 msec 14 msec 13 msec
  2 209.51.172.25 13 msec 15 msec 13 msec
  3 213.248.101.145 18 msec 13 msec 14 msec
  4 213.248.88.206 15 msec 15 msec 14 msec
  5 89.149.128.202 19 msec
    89.149.128.126 23 msec
    141.136.110.154 20 msec
  6 69.174.3.218 22 msec 25 msec 72 msec
  7  *  *  *

And the BGP info for this IP

ferrier-internet%Vtel#sh ip bgp 23.78.208.56
BGP routing table entry for 15318:3:23.78.208.0/22, version 13644907
Paths: (4 available, best #1, table Vtel)
  Advertised to update-groups:
     1
  Refresh Epoch 1
  17356 6939 6939 6939 1299 3257 20940 20940 16625
    216.66.110.108 (via vrf Vtel) from 216.66.110.108 (216.66.108.4)
      Origin IGP, localpref 200, valid, external, best
      Community: 17356:7
      Extended Community: RT:15318:3
      rx pathid: 0, tx pathid: 0x0

Thanks
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