[outages] Google Down?

[Brad Vanden Boogaard]

  Weighing in here,

I believe the purpose of the outages list is mostly to report confirmed
outages.  From the site
"The primary goal of this mailing list ("outages") is for outages-reporting
that would apply to failures of major communications infrastructure
components having significant traffic-carrying capacity "

It should not be used for troubleshooting.  If you are seeing issues and
have spoken with your carrier who confirmed that they have a major fiber
cut, reporting it here saves many people a large number of phone calls and
ticket creations.  Also from their site:
The purpose of this list is to have a central place to lookup and report so
that end users & network operators know why their services (e-mail, phones,
etc) went down eliminating the need to open tons of trouble tickets during
a major event. One master ticket - such as fiber cut affect xxx OC48's
would suffice. We hope this would empower users and network operators to
post such events so that everyone could benefit from it.

As mentioned by another user, discussion can be used for post-mortem,
troubleshooting, and discussion.
outages-discussion at outages.org - Post outages meta-discussion
(troubleshooting, analysis, post-mortem, etc)

"I am seeing x issue, is anyone else seeing x issue" is part of the
troubleshooting process.  This is part of discovering the scope and whether
your infrastructure or carrier infrastructure is facing issues.

Today's outage report of Internet2 around 4:30 PM EST is a good example.
It lets everyone know this is an issue, the incident number, and may save
people initial troubleshooting time.

Thanks and regards,

On Tue, Dec 10, 2019 at 4:12 PM Mike Bolitho via Outages <
outages at outages.org> wrote:

>  outages-discussion at outages.org
>
> "Post outages related discussion, including troubleshooting, analysis,
> post-mortem pertaining to ongoing or post outages."
>
> - Mike Bolitho
>
>
> On Tue, Dec 10, 2019 at 1:57 PM Matt Hoppes via Outages <
> outages at outages.org> wrote:
>
>> Brett
>>
>> So what is this list for then?   I see posts often about "Office 362 is
>> down from WallaWalla".  How is that different than "Is Office 362 down
>> for anyone else"?
>>
>> In all cases, major internet sites WERE down.... to what extent or
>> geographic area remains to be seen.
>>
>> Is there a geographic limit to the outage list?  For example, if Google
>> is only down to New York Comcast customers, is that an outage or an
>> outage-discussion post?
>>
>> On 12/10/19 3:50 PM, Brett Dikeman wrote:
>> > *Yet another reminder* that this list is not for troubleshooting,
>> > discussion, diagnostics, polling people if something is down, etc.
>> *Take
>> > it to the -discuss list.*
>> >
>> > Also, it is worth noting that Mr. Hoppes has on *several* occasions
>> > pinged this list to ask if various major internet sites are down, when
>> > they were in fact not down.
>> >
>> > On Tue, Dec 10, 2019 at 3:34 PM Ross Tajvar via Outages
>> > <outages at outages.org <mailto:outages at outages.org>> wrote:
>> >
>> >     What region/ISP?
>> >
>> >     On Tue, Dec 10, 2019, 3:32 PM Matt Hoppes via Outages
>> >     <outages at outages.org <mailto:outages at outages.org>> wrote:
>> >
>> >         As of 3:25pm Eastern we've lost access to all things Google --
>> >         Hangouts,
>> >         Youtube, Google Search.
>> >
>> >         Even pinging google.com <http://google.com> results in no
>> response.
>> >         _______________________________________________
>> >         Outages mailing list
>> >         Outages at outages.org <mailto:Outages at outages.org>
>> >         https://puck.nether.net/mailman/listinfo/outages
>> >
>> >     _______________________________________________
>> >     Outages mailing list
>> >     Outages at outages.org <mailto:Outages at outages.org>
>> >     https://puck.nether.net/mailman/listinfo/outages
>> >
>> _______________________________________________
>> Outages mailing list
>> Outages at outages.org
>> https://puck.nether.net/mailman/listinfo/outages
>>
> _______________________________________________
> Outages mailing list
> Outages at outages.org
> https://puck.nether.net/mailman/listinfo/outages
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/outages/attachments/20191210/c9b891d9/attachment.htm>