[outages] Reachability issues AS7018 <-> AS63267

Ryan Kearney ryan at kearney.io
Fri Feb 8 19:29:13 EST 2019


You have ROAs for 104.171.208.0/20 allowing ASN 3356, 11758, and 20115
to originate that block. AS AS63267 is not listed. Perhaps AT&T is
filtering out your advertisement as a result?

I would suggest fixing your ROA / RPKI objects for that route.

On Fri, Feb 8, 2019 at 5:40 PM Eric J Esslinger via Outages
<outages at outages.org> wrote:
>
> Let me preface this with I'm sorry for some very sketchy info here and only a couple of traceroutes, but I've got pneumonia and am working from home atm.
>
> Howdy. I'm Eric Esslinger, IS Manager at FPU, owner of AS63267 and our associated netblock of 104.171.208.0/20
> We're unable to receive communication from AS7018 (AT&T Incorporated) through either of our upstream providers (Spectrum Enterprise aka Charter, and Iris networks).
>
> Looking glass sites in general show our bgp advertisements to be correct.
>
> Traceroutes to any site that requires AT&T that we've identified as a problem show the following (in the Charter case, which is our prefer:
>
>   1     6 ms     5 ms     6 ms  104.171.208.1
>   2     6 ms     5 ms     5 ms  96-33-106-193.static.kgpt.tn.charter.com [96.33.106.193]
>   3     5 ms     5 ms     5 ms  dtr02mnchtn-tge-0-7-0-6.mnch.tn.charter.com [96.34.71.10]
>   4    11 ms    11 ms    11 ms  crr01kgpttn-bue-200.kgpt.tn.charter.com [96.34.69.168]
>   5    20 ms    17 ms    17 ms  crr02spbgsc-bue-401.spbg.sc.charter.com [96.34.69.254]
>   6    22 ms    20 ms    24 ms  bbr01spbgsc-bue-4.spbg.sc.charter.com [96.34.2.50]
>   7    21 ms    20 ms    20 ms  cha-b1-link.telia.net [213.248.98.25]
>   8    24 ms    23 ms    26 ms  atl-b22-link.telia.net [213.155.137.122]
>   9     *        *        *     Request timed out.
>
> From a Charter cable customer in town, the same trace gets farther:
>
> 1  75-130-85-45.static.kgpt.tn.charter.com (75.130.85.45)  1.832 ms  1.174 ms  0.982 ms
> 2  *  *  *
> 3  acr09mnchtn-gbe-2-28.mnch.tn.charter.com (96.34.70.72)  13.900 ms  12.677 ms  12.753 ms
> 4  96-34-12-55.static.unas.mo.charter.com (96.34.12.55)  16.337 ms  14.036 ms  16.950 ms
> 5  96-34-13-27.static.unas.mo.charter.com (96.34.13.27)  12.622 ms  15.170 ms  11.405 ms
> 6  96-34-12-133.static.unas.mo.charter.com (96.34.12.133)  19.547 ms  96-34-12-143.static.unas.mo.charter.com (96.34.12.143)  23.507 ms  19.327 ms
> 7  crr02spbgsc-bue-401.spbg.sc.charter.com (96.34.69.254)  23.754 ms  31.793 ms  24.025 ms
> 8  bbr01spbgsc-bue-4.spbg.sc.charter.com (96.34.2.50)  30.195 ms  23.882 ms  28.211 ms
> 9  cha-b1-link.telia.net (213.248.98.25)  39.141 ms  39.260 ms  38.552 ms
> 10  atl-b22-link.telia.net (213.155.137.122)  40.886 ms  44.736 ms  39.673 ms
> 11  192.205.33.41 (192.205.33.41)  54.064 ms  45.201 ms  44.614 ms
> (continues)
>
> So at a minimum there is a problem at the 192.205.33.41 device.
> This is currently having a major impact on us, as both a provider and the Electric, Water, Sewer, and Gas utility for Fayetteville and Lincoln County TN, the Fayetteville/Lincoln County Tennessee hospital, City and County municipal government, the Police, Sheriff's department and 911, local EMA, and 4 of the 5 biggest banks, just to cover the more critical people affected.
>
> Does AT&T have anyone on this list that can help us out here? We've been beating against a brick wall for two days, hampered somewhat by my having walking pneumonia. Most of our contacts with AT&T are met with the standard brick wall of 'you're not our customer'.
>
> If anyone wants a reachability test, feel free to ping 104.171.208.1
>
> I can be contacted off list via eesslinger at fpu-tn.com
>
> Thanks for your attention.
>
> Eric Esslinger
> Information Services Manager
> Fayetteville Public Utilities
> 408 College St W
> Fayetteville, TN 37334
> 931-433-1522
>
> This message may contain confidential and/or proprietary information and is intended for the person/entity to whom it was originally addressed. Any use by others is strictly prohibited.
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