[outages] AT&T/SBCGlobal issues

Geeknik Labs geeknik at protonmail.ch
Fri Jan 25 13:03:30 EST 2019


Seeing increased latency and packet loss across AT&T Uverse just outside of Oklahoma City, currently unable to communicate with most if not all of our remote clients at this time. AT&T has no information for us and won’t even acknowledge they are having issues or that an outage is occurring.

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On Fri, Jan 25, 2019 at 10:40, Brian Ladd via Outages <outages at outages.org> wrote:

> We're seeing inbound calling issues with East TN numbers that probably backhaul/peer with AT&T via Bandwidth.com/Level 3. Started around 45 min ago
>
> Brian Ladd
> Customer Care Manager
> Voiceopia Communications
>
> On Fri, Jan 25, 2019 at 11:29 AM Andy W via Outages <outages at outages.org> wrote:
>
>> We have a handful of users who have reported issues to us that point to a problem between AT&T/SBCGlobal in Knoxville, TN and Jacksonville, FL and our CDN provider -- Edgecast/Verizon/VDMS. It appears that Downdetector has a bit more of an uptick for AT&T than they usually do, so it could very well affect more than just the route to VDMS.
>>
>> Some traceroutes:
>>
>>> Tracing route to cs493.wpc.edgecastcdn.net [192.229.210.64] over a maximum of 30 hops: 1   10 ms   11 ms   19 ms    homeportal [192.168.1.254]2  140 ms   71 ms   30 ms    99-51-96-1.lightspeed.jcvlfl.sbcglobal.net
>>> 3   84 ms   23 ms   21 ms    99.166.204.1854   59 ms  110 ms   29 ms    99.132.13.665   51 ms   88 ms  137 ms    12.83.101.376    *       *       *       Request timed out.7    *       *       *       Request timed out.
>>
>>> Tracing route to cs493.wpc.edgecastcdn.net [192.229.210.64]
>>> over a maximum of 30 hops:
>>> 1    2 ms    4 ms    3 ms    homeportal [192.168.1.254]
>>> 2   29 ms   21 ms   25 ms    99-17-80-1.lightspeed.knvltn.sbcglobal.net
>>> 3   22 ms   21 ms   45 ms    99.17.140.5
>>> 4    *       *       *       Request timed out.
>>> 5    *       *       *       Request timed out.
>>> 6    *       *       *       Request timed out.
>>
>> --
>> Andy Walker
>> System Administrator
>> FBS - creators of flexmls
>> 3415 39th St S
>> Fargo, ND  58104
>> 701-235-7300
>> _______________________________________________
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>> Outages at outages.org
>> https://puck.nether.net/mailman/listinfo/outages
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