[outages] Internet Issues in Southeast

Velocity Support support at velocityonline.net
Thu Jan 31 11:31:08 EST 2019


I would love to, but I am at the office and do not have the IP of my my
home modem. Ironically work for an ISP and we are up!!

On Thu, Jan 31, 2019 at 11:28 AM John Neiberger via Outages <
outages at outages.org> wrote:

> Could you share some traceroutes?
>
> On Thu, Jan 31, 2019 at 8:52 AM Michael Gates via Outages <
> outages at outages.org> wrote:
>
>> My users, geographically nearby, are having issues accessing resources at
>> our facility in South Alabama and another facility in Columbus Georgia from
>> residential connections on Comcast and Verizon, possibly others.
>>
>> I have confirmed it from my own home connection with Comcast as well.
>> High latency (from 180 ms to a peak of 13400 ms) and periods of complete
>> packet loss as well, all happening when traversing Level3 or GTT in Atlanta.
>>
>> Is there a known issue occurring or could someone weigh in on this?
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