[outages] Ticket Updated: - AT&T Support

Brian Giguere bgiguere at synivate.com
Tue Jul 2 16:51:46 EDT 2019


This is going to continue until either someone at Dymanxion realizes their Autotask keeps auto-responding or they get blocked by the admin of the list.

From: Outages <outages-bounces at outages.org> On Behalf Of Dymaxion Technical Services via Outages
Sent: Tuesday, July 2, 2019 4:21 PM
To: Dymaxion Technical Services via Outages <outages at outages.org>
Subject: [outages] Ticket Updated: T20190702.0047 - AT&T Support

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Ticket #T20190702.0047: [outages] AT&T Support

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Your ticket was updated with the following note:

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  *   Ticket #: T20190702.0047
  *   Created on 07/02/2019 05:07 PM (AT) by Autotask Administrator
  *   Title: [outages] AT&T Support
  *   Description: From Jordan Morris via Outages <outages at outages.org<mailto:outages at outages.org>>: Anyone else having issues reaching AT&T support? Every time I select the repair/tech support option I get a busy signal. Have a client that has a fiber connection down been trying to talk to a rep for about 4 hours now...

**Created via Incoming Email Processor**
From: Jordan Morris via Outages <outages at outages.org<mailto:outages at outages.org>>
To: "outages at outages.org<mailto:outages at outages.org>" <outages at outages.org<mailto:outages at outages.org>>

You can access your ticket via our Client Portal by clicking the following link: T20190702.0047<https://ww14.autotask.net/ClientPortal/ExecuteCommand.aspx?ci=305583&Code=OpenTicketDetail&TicketId=33843>. If you do not have access to the Client Portal and would like to use it, please let us know.

Sincerely,
Your Dymaxion Research Ltd. Support Team
If you are a Dymaxion Research Ltd. staff member, you can access this ticket by clicking the following link: T20190702.0047<https://ww14.autotask.net/Autotask/AutotaskExtend/ExecuteCommand.aspx?Code=OpenTicketDetail&TicketId=33843>.

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