[outages] FiOS issue in NYC Area?

Craig Haddow craig at corevox.com
Mon May 13 18:21:30 EDT 2019


Is there any followup to this issue?  We have a couple of fios customers that were experiencing one way audio where they could not hear the caller.  We have the recordings that indicate the caller audio is reaching our hosted platform and the audio is good in both directions.

—
Craig Haddow |  CoreVox 
Business Development Mgr
+1 215-390-1100 ext 102


    https://www.corevox.com

> On May 13, 2019, at 2:21 PM, Dovid Bender via Outages <outages at outages.org> wrote:
> 
> Izzy,
> 
> Please see my email on the nanog list. A few others reached out to me directly. I will call you in 5.
> 
> 
> 
> On Mon, May 13, 2019 at 2:19 PM Izzy Goldstein - TeleGo via Outages <outages at outages.org <mailto:outages at outages.org>> wrote:
> Many of our clients who are using fios are reporting issues with their voip phones
> 
> when i switch them to their backup ISP (Optimum etc) it works fine
> 
> anyone else experiencing any fios issues ?
> 
> -- 
> Izzy Goldstein    
> Chief Technology Officer       
> Main: (212) 477-1000 x 2085 <tel:(212)%20477-1000> 
> Direct: (929) 477-2085 <tel:(929)%20477-2085>
> Website: www.telego.com <http://www.telego.net/> 
> 
>  <http://www.telego.com/>
> 
> Confidentiality Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications. Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising.
> 
> TeleGo Hosted PBX <https://youtu.be/DaT8YAZ4V0w>
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