[outages] Spectrum Troubles

Pete Rohrman prohrman at stage2networks.com
Thu Mar 5 11:48:38 EST 2020


Yep, that's exactly why I'm trying to get them on the line. Looks like 
major issues in NYC.  I have a customer flapping for the past 4 days.

Pete

Pete Rohrman
Stage2 Support
212 497 8000, Opt. 2

On 3/5/20 11:30 AM, Mike Bartz wrote:
> Same here. We have a complete outage in NYC and can’t get through to 
> support.
>
>
> On Thu, Mar 5, 2020 at 10:46 AM Pete Rohrman via Outages 
> <outages at outages.org <mailto:outages at outages.org>> wrote:
>
>     Been trying to call Spectrum for a few hours today at 877-227-8711.
>     Usually never a problem getting them on the phone. Kept getting
>     RNA on
>     their tech support line.  Tried calling my sales rep, and got the
>     same.
>     Got the sales rep on her cell phone, and yes, they are having major
>     problems today.
>
>     Good luck out there everyone.
>
>     Pete
>
>     -- 
>     Pete Rohrman
>     Stage2 Support
>     212 497 8000, Opt. 2
>
>     _______________________________________________
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>     Outages at outages.org <mailto:Outages at outages.org>
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>
> -- 
> Mike Bartz
> mob at bartzfamily.net <mailto:mob at bartzfamily.net>
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