[outages] SmugMug.com: 502 Bad Gateway

[William Kern]

seems to work from this location.

the smugmug.com won't ping but www.smugmug.com does ping.


If I go to smugmug.com I get redirect to https://www.smugmug.com

$ curl -I http://smugmug.com
HTTP/1.1 301 Moved Permanently
Content-Type: text/html; charset=utf-8
Date: Thu, 21 May 2020 22:22:18 GMT
Location: https://www.smugmug.com/
P3P: CP="This is not a P3P policy. SmugMug respects your privacy. Learn 
more at https://www.smugmug.com/about/privacy"
Server: nginx
Smug-CDN: cloudflare (via smugmug.com)
Strict-Transport-Security: max-age=31536000
X-Env: a=live, b=www, c=e8889be1, d=i-0ca810f003b4b34de
X-Frame-Options: DENY
X-Request-Id: ab584ceb
X-S: 100.12.253:930
X-TTFB: 0.0018
X-TTFB-L: 0
X-UA-Compatible: IE=edge
Connection: keep-alive

William Kern

PixelGate Networks



On 5/21/2020 2:59 PM, Patrick W. Gilmore via Outages wrote:
> Having trouble with SmugMug.com.
>
> I get the default 502 Bad Gateway from nginx most of the time. Occasionally it will come up, but then I click on something and get the 502.
>
>  From my house (near Boston, MA), smugmug.com is on 34.200.207.210, which is AWS. The www is on 13.35.77.68, which is cloudfront. I am not sending a traceroute because I can reach the server, so it is not a network problem.
>