[outages] [18B-2709942B-0003] Telia issues in LAX

Béla Törös kalebris at gmail.com
Fri Oct 2 14:54:23 EDT 2020


Our ticket got updated that it is resolved and stable since 9:00 UTC.

On Fri, 2 Oct 2020 at 18:17, Total Uptime Netops via Outages
<outages at outages.org> wrote:
>
> We saw it clear at 4:30 AM ET / 8:30 AM UTC.
>
> No word yet from Telia.
>
> Sincerely,
>
> Charles Henry
> Network Operations Team
> Total Uptime Technologies, LLC
> Support Portal: https://support.totaluptime.com
>
> +1 800-584-1514 - TEL (US & Canada)
> +44 330 808 0228 - TEL (United Kingdom)
> +1 888-584-1194 - FAX
>
> Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email or messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of the firm or its subsidiaries or business units shall be understood as neither given nor endorsed by it.
>
> ________________________________
> From: Tomas Lynch <tomas.lynch at gmail.com>
> Sent: Fri, 02 Oct 2020 12:45:08 +0000
> To: Total Uptime Netops <netops at totaluptime.com>
> Subject: Re: [outages] [18B-2709942B-0003] Telia issues in LAX
> Any idea if this is solved by now?
>
> On Fri, Oct 2, 2020 at 3:41 AM Total Uptime Netops via Outages <outages at outages.org> wrote:
>>
>> FYI, Telia has a major network outage in Los Angeles. Their case 01222734
>>
>> We noticed some time ago when traffic between Los Angles and San Jose got there via Tokyo and Hong Kong. Lovey architecture that is probably affecting others.
>>
>> For your amusement, I paste a trace:
>>
>> Tracing route to te10-1.lb14.lax1.totaluptime.net [199.38.148.127]
>> over a maximum of 30 hops:
>>
>>   1     1 ms     1 ms     1 ms  10.232.22.1
>>   2     3 ms     3 ms     3 ms  (redacted)
>>   3     2 ms     2 ms     2 ms  10.220.204.1
>>   4     3 ms     2 ms     2 ms  eth.15.1.bb1.phx0.phoenixnap.com [108.170.0.10]
>>   5     3 ms     2 ms     2 ms  10.140.2.42
>>   6    12 ms    11 ms    12 ms  unknown.telstraglobal.net [210.176.40.33]
>>   7    12 ms    13 ms    12 ms  i-93.1wlt-core02.telstraglobal.net [202.84.253.85]
>>   8    11 ms    11 ms    13 ms  i-95.eqla02.telstraglobal.net [202.84.143.30]
>>   9   187 ms   187 ms   187 ms  las-b21-link.telia.net [213.248.92.106]
>> 10     *      191 ms   191 ms  tky-b1-link.telia.net [62.115.142.129]
>> 11   191 ms     *        *     hnk-b2-link.telia.net [62.115.143.60]
>> 12     *        *      192 ms  sjo-b21-link.telia.net [62.115.121.194]
>> 13   191 ms     *      191 ms  ntt-ic-323771-sjo-b21.c.telia.net [62.115.12.53]
>> 14   190 ms     *        *     ae-10.r24.snjsca04.us.bb.gin.ntt.net [129.250.3.26]
>> 15     *      190 ms     *     ae-3.r25.lsanca07.us.bb.gin.ntt.net [129.250.4.151]
>> 16   190 ms     *        *     ae-2.r00.lsanca07.us.bb.gin.ntt.net [129.250.3.238]
>> 17   189 ms     *        *     ae-0.a00.lsanca07.us.bb.gin.ntt.net [129.250.2.104]
>> 18   189 ms     *      191 ms  xe-0-0-15-0.a00.lsanca07.us.ce.gin.ntt.net [130.94.195.50]
>> 19     *        *        *     Request timed out.
>> 20     *        *        *     Request timed out.
>> 21   189 ms   190 ms     *     te10-1.lb14.lax1.totaluptime.net [199.38.148.127]
>> 22   189 ms   189 ms   189 ms  te10-1.lb14.lax1.totaluptime.net [199.38.148.127]
>>
>> Sincerely,
>>
>> Charles Henry
>> Network Operations Team
>> Total Uptime Technologies, LLC
>> Support Portal: https://support.totaluptime.com
>>
>> +1 800-584-1514 - TEL (US & Canada)
>> +44 330 808 0228 - TEL (United Kingdom)
>> +1 888-584-1194 - FAX
>>
>> Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email or messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of the firm or its subsidiaries or business units shall be understood as neither given nor endorsed by it.
>> _______________________________________________
>> Outages mailing list
>> Outages at outages.org
>> https://puck.nether.net/mailman/listinfo/outages
>
> ________________________________
> From: Total Uptime Netops <netops at totaluptime.com>
> Sent: Fri, 02 Oct 2020 07:40:37 +0000
> To: outages at outages.org
> Subject: [outages] [18B-2709942B-0003] Telia issues in LAX
> FYI, Telia has a major network outage in Los Angeles. Their case 01222734
>
> We noticed some time ago when traffic between Los Angles and San Jose got there via Tokyo and Hong Kong. Lovey architecture that is probably affecting others.
>
> For your amusement, I paste a trace:
>
> Tracing route to te10-1.lb14.lax1.totaluptime.net [199.38.148.127]
> over a maximum of 30 hops:
>
>   1     1 ms     1 ms     1 ms  10.232.22.1
>   2     3 ms     3 ms     3 ms  (redacted)
>   3     2 ms     2 ms     2 ms  10.220.204.1
>   4     3 ms     2 ms     2 ms  eth.15.1.bb1.phx0.phoenixnap.com [108.170.0.10]
>   5     3 ms     2 ms     2 ms  10.140.2.42
>   6    12 ms    11 ms    12 ms  unknown.telstraglobal.net [210.176.40.33]
>   7    12 ms    13 ms    12 ms  i-93.1wlt-core02.telstraglobal.net [202.84.253.85]
>   8    11 ms    11 ms    13 ms  i-95.eqla02.telstraglobal.net [202.84.143.30]
>   9   187 ms   187 ms   187 ms  las-b21-link.telia.net [213.248.92.106]
> 10     *      191 ms   191 ms  tky-b1-link.telia.net [62.115.142.129]
> 11   191 ms     *        *     hnk-b2-link.telia.net [62.115.143.60]
> 12     *        *      192 ms  sjo-b21-link.telia.net [62.115.121.194]
> 13   191 ms     *      191 ms  ntt-ic-323771-sjo-b21.c.telia.net [62.115.12.53]
> 14   190 ms     *        *     ae-10.r24.snjsca04.us.bb.gin.ntt.net [129.250.3.26]
> 15     *      190 ms     *     ae-3.r25.lsanca07.us.bb.gin.ntt.net [129.250.4.151]
> 16   190 ms     *        *     ae-2.r00.lsanca07.us.bb.gin.ntt.net [129.250.3.238]
> 17   189 ms     *        *     ae-0.a00.lsanca07.us.bb.gin.ntt.net [129.250.2.104]
> 18   189 ms     *      191 ms  xe-0-0-15-0.a00.lsanca07.us.ce.gin.ntt.net [130.94.195.50]
> 19     *        *        *     Request timed out.
> 20     *        *        *     Request timed out.
> 21   189 ms   190 ms     *     te10-1.lb14.lax1.totaluptime.net [199.38.148.127]
> 22   189 ms   189 ms   189 ms  te10-1.lb14.lax1.totaluptime.net [199.38.148.127]
>
> Sincerely,
>
> Charles Henry
> Network Operations Team
> Total Uptime Technologies, LLC
> Support Portal: https://support.totaluptime.com
>
> +1 800-584-1514 - TEL (US & Canada)
> +44 330 808 0228 - TEL (United Kingdom)
> +1 888-584-1194 - FAX
>
> Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email or messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of the firm or its subsidiaries or business units shall be understood as neither given nor endorsed by it.
> ________________________________
> From: Netops
> Sent: Fri, 02 Oct 2020 07:32:59 +0000
> To: outages at outages.org
> Subject: Telia issues in LAX
> FYI, Telia has a major network outage in Los Angeles. Their case 01222734
>
> We noticed some time ago when traffic between Los Angles and San Jose got there via Tokyo and Hong Kong. Lovey architecture that is probably affecting others.
>
> For your amusement, I paste a trace:
>
> Tracing route to te10-1.lb14.lax1.totaluptime.net [199.38.148.127]
> over a maximum of 30 hops:
>
>   1     1 ms     1 ms     1 ms  10.232.22.1
>   2     3 ms     3 ms     3 ms  (redacted)
>   3     2 ms     2 ms     2 ms  10.220.204.1
>   4     3 ms     2 ms     2 ms  eth.15.1.bb1.phx0.phoenixnap.com [108.170.0.10]
>   5     3 ms     2 ms     2 ms  10.140.2.42
>   6    12 ms    11 ms    12 ms  unknown.telstraglobal.net [210.176.40.33]
>   7    12 ms    13 ms    12 ms  i-93.1wlt-core02.telstraglobal.net [202.84.253.85]
>   8    11 ms    11 ms    13 ms  i-95.eqla02.telstraglobal.net [202.84.143.30]
>   9   187 ms   187 ms   187 ms  las-b21-link.telia.net [213.248.92.106]
> 10     *      191 ms   191 ms  tky-b1-link.telia.net [62.115.142.129]
> 11   191 ms     *        *     hnk-b2-link.telia.net [62.115.143.60]
> 12     *        *      192 ms  sjo-b21-link.telia.net [62.115.121.194]
> 13   191 ms     *      191 ms  ntt-ic-323771-sjo-b21.c.telia.net [62.115.12.53]
> 14   190 ms     *        *     ae-10.r24.snjsca04.us.bb.gin.ntt.net [129.250.3.26]
> 15     *      190 ms     *     ae-3.r25.lsanca07.us.bb.gin.ntt.net [129.250.4.151]
> 16   190 ms     *        *     ae-2.r00.lsanca07.us.bb.gin.ntt.net [129.250.3.238]
> 17   189 ms     *        *     ae-0.a00.lsanca07.us.bb.gin.ntt.net [129.250.2.104]
> 18   189 ms     *      191 ms  xe-0-0-15-0.a00.lsanca07.us.ce.gin.ntt.net [130.94.195.50]
> 19     *        *        *     Request timed out.
> 20     *        *        *     Request timed out.
> 21   189 ms   190 ms     *     te10-1.lb14.lax1.totaluptime.net [199.38.148.127]
> 22   189 ms   189 ms   189 ms  te10-1.lb14.lax1.totaluptime.net [199.38.148.127]
>
> Sincerely,
>
> Charles Henry
> Network Operations Team
> Total Uptime Technologies, LLC
> Support Portal: https://support.totaluptime.com
>
> +1 800-584-1514 - TEL (US & Canada)
> +44 330 808 0228 - TEL (United Kingdom)
> +1 888-584-1194 - FAX
>
> Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer does not consent to email or messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of the firm or its subsidiaries or business units shall be understood as neither given nor endorsed by it.
> _______________________________________________
> Outages mailing list
> Outages at outages.org
> https://puck.nether.net/mailman/listinfo/outages



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