[outages] East NA DNS Kabooms (was Re: Alexa Outage?)

[Ross Halliday]

https://isitdns.com/

We’ve had customers reporting issues with Salesforce for the last few hours and one of the issues we discovered was intermittent SERVFAILs. It looks like they’ve fixed/worked around the issue ( see IDs 709 and 7273 at https://status.salesforce.com/ )

Looking at the graphs at https://downdetector.com/ Alexa, AWS, Zoom, and Salesforce graphs look almost identical, so I’m guessing this is not a coincidence.



- Ross



From: Outages <outages-bounces at outages.org> On Behalf Of Aaron C. de Bruyn via Outages
Sent: June 9, 2021 2:39 PM
To: Ryan Wilkins <ryan at deadfrog.net>
Cc: outages at outages.org
Subject: [EXTERNAL] Re: [outages] Alexa Outage?

I definitely think there's a problem.  It came back up for a few minutes, and now it's down again and occasionally responding with random nonsense.

-A

On Wed, Jun 9, 2021 at 11:37 AM Ryan Wilkins <mailto:ryan at deadfrog.net> wrote:
Reading your previous message, I said “Alexa, Hello” to my Echo and the thing responded with some long answer and then asked me if that answered my question.  No idea what it thought I said.  Maybe it’s still broke.

Ryan Wilkins


On Jun 9, 2021, at 2:29 PM, Aaron C. de Bruyn via Outages <mailto:outages at outages.org> wrote:

Stuff just recovered on my end.

-A

On Wed, Jun 9, 2021 at 11:15 AM Aaron C. de Bruyn <mailto:aaron at heyaaron.com> wrote:
Calls from a handful of users that Alexa is saying "I'm having trouble connecting" or "I'm having trouble understanding you at the moment".

I plugged in an Alexa device in my office, and it's also having trouble.

https://downdetector.com/status/amazon-alexa/

-A
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