[outages] Email Loading Issues - Dedicated Exchange

Jonathan Marioncu jmarioncu at hotmail.com
Tue May 11 17:04:57 EDT 2021


We did
"C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.13901.20462
to fix it on our end for users that were broken, so far its been successful for the users we updated

Thanks

Jonathan Marioncu

________________________________
From: Outages <outages-bounces at outages.org> on behalf of Harris Kleyman via Outages <outages at outages.org>
Sent: Tuesday, May 11, 2021 4:22 PM
To: outages at outages.org <outages at outages.org>
Subject: [outages] Email Loading Issues - Dedicated Exchange


Hi all,



Trying to track down some issues that have been reported for O365 but are impacting dedicated exchange.



We are aware of the current incidents that are posted on O365 status page, but are seeing these issues in dedicated exchange as well (no hybrid). The issues are affecting Windows (desktop client) only, not Mac EWS or dedicated OWA.



Symptoms include emails not loading, only loading the first line, flashing loaded and disappearing, only signatures displaying, etc. Throwing a stab in the dark to see if anyone is also seeing these issues on dedicated exchange, and working with engineering to determine what would be a commonality between dedicated exchange and O365.



Thanks,


Harris Kleyman
Manager of Data Centers & Facilities and NOC Supervisor

________________________________
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