[outages] Google Public DNS: major outage in Southern Europe (TLD: .us .biz)

Lukas Tribus lukas at ltri.eu
Sat May 29 11:39:14 EDT 2021


Easily reproducible on a Google Cloud VM in the location Zurich, Switzerland:


user at instance-1:~$ host google.us
Host google.us not found: 2(SERVFAIL)
user at instance-1:~$ host google.us 8.8.8.8
Using domain server:
Name: 8.8.8.8
Address: 8.8.8.8#53
Aliases:

Host google.us not found: 2(SERVFAIL)
user at instance-1:~$ host google.us 8.8.4.4
Using domain server:
Name: 8.8.4.4
Address: 8.8.4.4#53
Aliases:

Host google.us not found: 2(SERVFAIL)
user at instance-1:~$
user at instance-1:~$ host google.us 1.1.1.1
Using domain server:
Name: 1.1.1.1
Address: 1.1.1.1#53
Aliases:

google.us has address 142.250.184.36
google.us has IPv6 address 2a00:1450:4002:404::2004
google.us mail is handled by 0 .
user at instance-1:~$ mtr 8.8.8.8
                                    My traceroute  [v0.93]
instance-1 (10.172.0.2)



           2021-05-29T15:34:37+0000
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                             Packets               Pings
 Host                      Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. (waiting for reply)
 2. 142.250.63.49           0.0%     5    0.5   0.8   0.5   1.6   0.5
 3. 142.250.37.132          0.0%     5    1.5   1.5   1.5   1.6   0.1
 4. 74.125.243.129          0.0%     5    3.1   2.8   2.5   3.1   0.2
 5. 172.253.50.3            0.0%     5    2.1   2.3   1.9   2.5   0.3
 6. dns.google              0.0%     5    1.3   1.4   1.2   1.6   0.2


This is now a multi-day outage affecting multiple TLD's in multiple
countries. I'm unable to open a serious support case without spending
money, and I filed a ticket with Google NOC about 5 hours ago.



Lukas


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