[outages] Spectrum/LTWC Ohio/KY
Doug Madory
dmadory at kentik.com
Tue Sep 7 20:45:07 EDT 2021
Looks like AS398994 appeared in the global routing table at 16:46 UTC
hijacking Spectrum (AS10796) routes along the following AS path:
...7843 10796 398994
Likely some internal routing that leaked out.
( Also here: https://twitter.com/DougMadory/status/1435394595274334208 )
On Tue, Sep 7, 2021 at 7:04 PM Jared Mauch via Outages <outages at outages.org>
wrote:
> Sorry just saw this. I think this may have been related to some unknown
> BGP attributes today and I expect their BGP was flapping as a result.
>
> Sent from my TI-99/4a
>
> On Sep 7, 2021, at 6:24 PM, Ben Groves via Outages <outages at outages.org>
> wrote:
>
>
> Per Spectrum NOC, the issue has been resolved.
> "The Spectrum Enterprise NOC confirmed that a routing issue was found by
> Spectrum Enterprise Engineering team once corrected the severe packet loss
> and intermittent connectivity that customers were experiencing. This will
> serve as the final notification for this event. "
>
> On Tue, Sep 7, 2021, 1:14 PM Josh Luthman via Outages <outages at outages.org>
> wrote:
>
>> Looks like there is an issue with the coax network.
>> > /tool traceroute 1.1.1.1
>> # ADDRESS LOSS SENT LAST AVG BEST
>> WORST
>> 1 142.254.145.13 9.8% 143 timeout 13.5 7.9
>> 100.7
>> 2 24.29.6.105 9.1% 143 24.3ms 42.4 13.4
>> 226.8
>> 3 65.29.36.238 10.. 143 14.1ms 19.7 9.8
>> 179.4
>> 4 65.29.1.46 14% 143 25ms 27.2 16.7
>> 95.6
>> 5 66.109.6.66 10.. 143 34.1ms 30.7 23.8
>> 141.6
>> 6 66.109.3.24 13.. 143 26.6ms 35.4 24.5
>> 202
>> 7 209.18.43.59 8.4% 143 28.3ms 30.7 24.3
>> 95.1
>> 8 173.245.63.56 12.. 143 42.2ms 39.3 27.5
>> 135.5
>> 9 172.70.44.4 11.. 142 43.5ms 35.1 24.2
>> 161.6
>> 10 1.1.1.1 6.3% 142 44.1ms 33.4 24.1
>> 149.8
>> 11 1.1.1.1 0% 1 26.1ms 26.1 26.1
>> 26.1
>>
>>
>> Fiber DIA seems just fine to me.
>>
>> > /tool traceroute 1.1.1.1
>> # ADDRESS LOSS SENT LAST AVG BEST
>> WORST
>> 1 10.10.10.1 0% 171 0.3ms 0.3 0.3
>> 3.6
>> 2 192.149.254.1 0% 171 0.4ms 0.4 0.3
>> 1.3
>> 3 74.218.88.129 0% 171 2ms 1.4 0.6
>> 31.9
>> 4 65.189.190.189 0% 171 8.7ms 10.4 0.8
>> 143.4
>> 5 65.29.38.112 0% 171 14.2ms 12.5 8.3
>> 16.9
>> 6 65.29.1.46 0% 170 11.4ms 9.6 8.2
>> 14.9
>> 7 66.109.6.12 0% 170 17.5ms 16.5 16.1
>> 20
>> 8 66.109.3.24 0% 170 16.9ms 17.1 16.5
>> 42.2
>> 9 209.18.43.59 0% 170 26.2ms 20.2 16.2
>> 64.7
>> 10 24.30.200.73 0% 170 20.4ms 31.1 16.7
>> 89.4
>> 11 172.70.44.2 0% 170 17.2ms 19.5 16.6
>> 72.3
>> 12 1.1.1.1 0% 170 16.2ms 16.4 16.2
>> 31.5
>>
>> Josh Luthman
>> 24/7 Help Desk: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>>
>> On Tue, Sep 7, 2021 at 1:09 PM Savarrah Goss via Outages <
>> outages at outages.org> wrote:
>>
>>>
>>> https://app.fing.com/internet/outage/DROP:US-Ohio--Spectrum%20Business@2021-09-07-1650-00000
>>>
>>>
>>>
>>> *Savarrah Goss |* *Hamilton Relay *
>>>
>>> *O: 229.338.7086 | C: 229.854.8872 | Savarrah.Goss at hamiltonrelay.com
>>> <Savarrah.Goss at hamiltonrelay.com> **| HamiltonRelay.com
>>> <http://www.hamiltonrelay.com> *
>>>
>>> *[image: 1575557226300]* <https://hamiltonrelay.com/>
>>>
>>> [image: 1575557235476] *Hamilton Relay
>>> <http://facebook.com/HamiltonRelay> ** | *[image: 1575557246386]* @HamiltonRelay
>>> <http://twitter.com/HamiltonRelay> *
>>>
>>>
>>>
>>> *From:* Outages <outages-bounces at outages.org> *On Behalf Of *Mike
>>> Markwood via Outages
>>> *Sent:* Tuesday, September 7, 2021 1:00 PM
>>> *To:* 'outages at outages.org' <outages at outages.org>; Neader, Brent <
>>> Brent.Neader at druryhotels.com>
>>> *Subject:* Re: [outages] Spectrum/LTWC Ohio/KY
>>>
>>>
>>>
>>> **This email originated from outside of the Hamilton network. Please
>>> use extra caution with links and attachments. **
>>>
>>> We're seeing our Spectrum cable modem customers across Northeast Ohio
>>> bouncing as well as Columbus, OH and a few customers in TN.
>>>
>>>
>>>
>>> Mike Markwood | Director of Network Operations
>>> P: 866.986.1066 E: mmarkwood at geostarllc.net
>>>
>>> 1000 S. Cleveland Massillon Road, Suite 3
>>> Fairlawn, OH 44333
>>>
>>>
>>> ------------------------------
>>>
>>> *From:* Outages <outages-bounces at outages.org> on behalf of Neader,
>>> Brent via Outages <outages at outages.org>
>>> *Sent:* Tuesday, September 7, 2021 12:52 PM
>>> *To:* 'outages at outages.org' <outages at outages.org>
>>> *Subject:* [outages] Spectrum/LTWC Ohio/KY
>>>
>>>
>>>
>>> Seeing enterprise DIA sites drop off and come back repeatedly in these
>>> areas, Dayton, Cinci, Cleveland, Middletown, Louisville.
>>>
>>>
>>>
>>>
>>> CONFIDENTIALITY NOTE: This email and any attachments are confidential
>>> and may be protected by legal privilege. If you have received this email in
>>> error, please immediately notify the sender by return email and delete all
>>> copies of this email.
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