[outages] [CloudOps] Major loss/latency on Twelve99 around NY/SJO

Phil Lavin phil.lavin at vonage.com
Thu Aug 15 06:30:20 EDT 2024


See traffic on Twelve99 re-routed via LAX now. Seems to be stable, for the moment:

                                    My traceroute  [v0.95]
VONMVPCVXYVFD (172.20.0.219) -> 216.147.3.209 (216.147.3.209)         2024-08-15T11:29:35+0100
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                      Packets               Pings
 Host                                               Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. 172.20.0.1                                       0.0%    68    0.7   1.0   0.7   1.9   0.2
 2. lo0-0.bng2.ixn-lon.zen.net.uk                    0.0%    67   12.3   8.4   5.1  43.1   6.1
 3. lag-5.p2.ixn-lon.zen.net.uk                      0.0%    67    5.6   5.9   5.4   7.8   0.4
 4. ldn-b13-link.ip.twelve99.net                    45.5%    67    5.6   5.5   4.9   6.1   0.3
 5. ldn-bb2-link.ip.twelve99.net                     0.0%    67    6.1   6.3   5.4   8.9   0.6
 6. nyk-bb1-link.ip.twelve99.net                     0.0%    67   74.7  75.0  74.1  77.0   0.5
 7. rest-bb1-link.ip.twelve99.net                    1.5%    67   81.5  81.5  80.8  83.9   0.5
 8. lax-b22-link.ip.twelve99.net                     0.0%    67  137.5 138.4 136.7 175.7   5.4
 9. (waiting for reply)
10. (waiting for reply)
11. 15.230.16.155                                    0.0%    67  141.6 143.9 140.3 167.9   5.4
12. (waiting for reply)
13. 52.93.14.118                                     0.0%    67  216.6 178.8 165.8 267.3  20.9
14. 52.93.14.105                                     0.0%    67  171.5 171.4 170.2 175.7   1.0
15. 52.93.15.28                                      0.0%    67  169.2 179.0 169.0 238.9  15.5
16. 52.93.246.191                                    0.0%    67  166.1 167.8 165.3 194.0   4.4
17. 52.93.246.81                                     0.0%    67  172.3 172.4 171.3 179.7   1.4
18. (waiting for reply)
19. (waiting for reply)
20. (waiting for reply)
21. (waiting for reply)
22. (waiting for reply)
23. (waiting for reply)
24. 216.147.3.209                                    0.0%    67  166.4 167.1 166.0 169.1   0.6


> On 15 Aug 2024, at 11:09, Phil Lavin <phil.lavin at vonage.com> wrote:
> 
> Fwiw, still ongoing
> 
> I raised an AWS ticket and they’re looking into it. If there’s any friendly AWS Net Engineers on list, your help removing Twelve99 from route would be appreciated. Cross-posting to Nanog for wider reach.
> 
> 
>> On 15 Aug 2024, at 09:44, Matt Almgren <malmgren at backblaze.com> wrote:
>> 
>> There's a planned SJC maintenance happening now. Expected end time is 2am PST. 
>> 
>> On Thu, Aug 15, 2024, 1:38 AM Phil Lavin via Outages <outages at outages.org <mailto:outages at outages.org>> wrote:
>>> It’s a good week for the Internet. Third outages list post this week :(
>>> 
>>> Seeing major loss on Twelve99 around SJO:
>>> 
>>> UK to AWS USW2:
>>> 
>>>                                 My traceroute  [v0.95]
>>> VONMVPCVXYVFD (172.20.0.14) -> 216.147.3.209 (216.147.3.209) 2024-08-15T09:29:13+0100
>>> Keys:  Help   Display mode   Restart statistics   Order of fields   quit
>>>                                              Packets               Pings
>>>  Host                                      Loss%   Snt   Last   Avg  Best  Wrst StDev
>>>  1. 172.20.0.1                              0.0%     9    1.1   1.2   1.0   1.7   0.2
>>>  2. lo0-0.bng2.ixn-lon.zen.net.uk <http://lo0-0.bng2.ixn-lon.zen.net.uk/>           0.0%     9    5.5   6.8   5.4  11.2   1.9
>>>  3. lag-5.p2.ixn-lon.zen.net.uk <http://lag-5.p2.ixn-lon.zen.net.uk/>             0.0%     8    5.5   6.0   5.2   6.5   0.5
>>>  4. ldn-b13-link.ip.twelve99.net <http://ldn-b13-link.ip.twelve99.net/>           25.0%     8    5.8   5.5   5.0   6.0   0.4
>>>  5. ldn-bb2-link.ip.twelve99.net <http://ldn-bb2-link.ip.twelve99.net/>            0.0%     8    6.6   6.8   5.9   7.5   0.7
>>>  6. nyk-bb1-link.ip.twelve99.net <http://nyk-bb1-link.ip.twelve99.net/>            0.0%     8   75.2  75.2  74.5  75.9   0.5
>>>  7. sjo-b23-link.ip.twelve99.net <http://sjo-b23-link.ip.twelve99.net/>           57.1%     8  296.2 312.5 296.2 343.7  27.0
>>>  8. (waiting for reply)
>>>  9. 15.230.28.67                           62.5%     8  294.4 295.7 294.4 296.8   1.2
>>> 10. 54.240.242.119                         25.0%     8  337.1 305.7 294.6 337.1  16.2
>>> 11. (waiting for reply)
>>> 12. 52.93.15.36                            57.1%     8  398.2 400.8 395.4 408.8   7.1
>>> 13. 52.93.15.31                            42.9%     8  388.7 395.5 388.7 403.3   6.2
>>> 14. 52.93.14.34                            28.6%     8  431.8 432.2 393.2 488.2  35.8
>>> 15. 52.93.246.177                          42.9%     8  397.7 399.3 397.7 401.1   1.4
>>> 16. 52.93.246.81                           25.0%     8  393.4 396.9 393.2 400.6   3.0
>>> 17. (waiting for reply)
>>> 18. (waiting for reply)19. (waiting for re 28.6%     8  394.3 397.5 394.3 400.2   3.0
>>> 
>>> AWS USW2 to UK:
>>> 
>>>  Host                                                       Loss%   Snt   Last   Avg  Best  Wrst StDev
>>>  1. ip-10-96-50-153.us-west-2.compute.internal               0.0%    87    0.2   0.1   0.1   0.2   0.0
>>>  2. ec2-44-233-118-55.us-west-2.compute.amazonaws.com <http://ec2-44-233-118-55.us-west-2.compute.amazonaws.com/>        0.0%    87    7.3  11.9   1.0  66.9  16.4
>>>     ec2-34-221-151-47.us-west-2.compute.amazonaws.com <http://ec2-34-221-151-47.us-west-2.compute.amazonaws.com/>
>>>     ec2-44-233-117-187.us-west-2.compute.amazonaws.com <http://ec2-44-233-117-187.us-west-2.compute.amazonaws.com/>
>>>  3. 240.0.212.4                                              0.0%    87    0.5   0.4   0.3   1.7   0.2
>>>     240.0.72.7
>>>  4. 242.2.110.95                                             0.0%    87    0.8   1.8   0.4  20.6   3.4
>>>  5. 240.2.144.13                                             0.0%    87    5.8   5.8   5.7   5.9   0.1
>>>  6. amazon-ic-375418.ip.twelve99-cust.net <http://amazon-ic-375418.ip.twelve99-cust.net/>                    0.0%    87    5.7   5.6   5.6   6.1   0.1
>>>  7. port-b4-link.ip.twelve99.net <http://port-b4-link.ip.twelve99.net/>                             0.0%    87    6.2   6.1   5.9   6.5   0.1
>>>  8. port-b3-link.ip.twelve99.net <http://port-b3-link.ip.twelve99.net/>                             0.0%    86    5.6   6.3   5.6  18.5   1.8
>>>  9. palo-b24-link.ip.twelve99.net <http://palo-b24-link.ip.twelve99.net/>                            0.0%    86   21.4  21.3  21.1  21.6   0.1
>>> 10. nyk-bb2-link.ip.twelve99.net <http://nyk-bb2-link.ip.twelve99.net/>                            19.8%    86  165.3 172.2 165.3 206.1   4.7
>>> 11. ldn-bb1-link.ip.twelve99.net <http://ldn-bb1-link.ip.twelve99.net/>                            68.2%    86  391.5 401.2 387.3 411.8   6.3
>>> 12. ldn-b3-link.ip.twelve99.net <http://ldn-b3-link.ip.twelve99.net/>                             57.0%    86  397.1 401.4 395.5 409.0   2.7
>>> 13. zeninternet-ic-363994.ip.twelve99-cust.net <http://zeninternet-ic-363994.ip.twelve99-cust.net/>              40.7%    86  397.0 412.3 397.0 473.3  18.0
>>> 14. lag-1.bng2.ixn-lon.zen.net.uk <http://lag-1.bng2.ixn-lon.zen.net.uk/>                           63.5%    86  387.2 402.5 382.5 422.8   9.0
>>> 15. 62-3-100-30.dsl.in-addr.zen.co.uk <http://62-3-100-30.dsl.in-addr.zen.co.uk/>                       55.8%    86  391.6 404.5 391.6 412.5   6.1
>>> 16. (waiting for reply)
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