[outages] Comcast IP routing issues, Western Chicago Suburbs (fed from West Chicago)

[Nate Burke]

I'm also seeing things cleared up as of about 6pm last night.

Nate

On 12/6/2024 8:47 AM, Jeff Martinez via Outages wrote:
> That I don't know.. I just know my customers in Illinois can now connect
> without issue. If there are lingering issues, I'm unaware.
>
>
>
>
> Jeff Martinez
>
> -----Original Message-----
> From: Outages <outages-bounces at outages.org> On Behalf Of Frank Bulk via
> Outages
> Sent: Friday, December 6, 2024 8:35 AM
> To: outages at outages.org
> Subject: Re: [outages] Comcast IP routing issues, Western Chicago Suburbs
> (fed from West Chicago)
>
> We have one local customer in northwest Iowa, who has another location in
> the broader Chicago area that's served by Comcast, that had VPN issues
> yesterday.
>
> Has Comcast resolved the issue?
>
> Frank
>
> -----Original Message-----
> From: Outages <outages-bounces at outages.org> On Behalf Of Jeff Martinez via
> Outages
> Sent: Friday, December 6, 2024 8:22 AM
> To: Nate Burke <Nate at blastcomm.com>; outages at outages.org
> Subject: Re: [outages] Comcast IP routing issues, Western Chicago Suburbs
> (fed from West Chicago)
>
> Yesterday had issues with my customers in Illinois getting to our
> datacenter... this was about 9AM ish CT, starting working again around 11 AM
> ish.
>
>
>
>
> Jeff Martinez
> 1-800-617-7810
> 630-963-2400
> FAX:800-646-5308
> jeff at bbdp.com
> https://link.edgepilot.com/s/0b8cab67/PeuXRdHXiEOtU0tD_lzprQ?u=http://www.bb
> dp.com/
>
> -----Original Message-----
> From: Outages <outages-bounces at outages.org> On Behalf Of Nate Burke via
> Outages
> Sent: Thursday, December 5, 2024 4:09 PM
> To: outages at outages.org
> Subject: [outages] Comcast IP routing issues, Western Chicago Suburbs (fed
> from West Chicago)
>
> Has anyone seen issues in the western Chicago suburbs on Comcast today? At
> ~1:50am it looks like there was a brief outage, then a route change within
> the comcast network between 350 cermak and West Chicago (according to PTR
> data), and all day I've been fielding calls from our VoIP Customers who have
> comcast business/Home circuits that all seem to go through West Chicago.
> Some Comcast IP's I can ping from my HE/Zayo circuits, others I cannot, yet
> some TCP Applications appear to still work to those IP's.  Since the route
> change this morning, UDP Traffic has been randomly getting through.  ICMP
> Between Comcast IP's within west Chicago appears normal.  The Customers I've
> talked to also report sporadic outages/slowness to cloud services.
> Attempted to contact Cocmast through the normal support channels, but since
> things are 'mostly'
> working, haven't gotten anywhere with Tier1 support yet.
>
> Happy to provide trace routes as needed, but since it's happening across
> multiple circuits/IP Blocks didn't want to include random data if it's a
> known larger issue.  We did have High winds last night, so it feels like a
> fiber is down somewhere, and routing is wonky now.
>
> Nate Burke
>
> Blast Communications
>
>
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