[outages] [EXTERNAL] Re: ATT cellular network 2024-02-22

Thu Feb 22 10:21:07 EST 2024

I encourage my customers to always assume carriers, hardware, and software
are going to fail and have backup plans/methods.  Either the business pays
for it before it's needed or they lose money or productivity that affects
the bottom line.  It's a pretty simple equation: Hey Boss, if the business
is OK with outages we do not need backup/redundancy.  But if we are out for
x hours it will cost y dollars.  What's your business decision: pay for
redundancy/backup or be ok with outages? Redundancy is not necessarily a
technical issue; it is a business issue.

;)

On Thu, Feb 22, 2024 at 7:38 AM Lederer, Linda via Outages <
outages at outages.org> wrote:

> We use a fleet tracking service called Samsara which uses ATT – so this
> has been lovely….
>
>
>
> *Linda Lederer*
>
> *IT DEPARTMENT*
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> *From:* Outages <outages-bounces at outages.org> *On Behalf Of *Begarowicz,
> Shawn via Outages
> *Sent:* Thursday, February 22, 2024 9:13 AM
> *To:* Rob Repp <robrepp at winnetka36.org>; Jeremy Gault (KD4NED) <
> jeremy at gault.us>
> *Cc:* OUTAGES Mailing List <outages at outages.org>
> *Subject:* Re: [outages] [EXTERNAL] Re: ATT cellular network 2024-02-22
>
>
>
> Our whole fleet uses ATT and it seems to slowly be dropping with all of
> them  just not at the same time..   I agree cant wait to see the post
> mortem
>
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>
>
>
>
>
> Thank You,
> Shawn Begarowicz (Technology/Service Manager)
> Complete Interactive Technologies
> 44265 Groesbeck Highway
> Clinton Township, MI 48036
> 586-439-2000 Ext. 120 | 586-439-2001 Fax
> 586-913-2420 Direct Tel | 586-203-4940 Direct Fax
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> Celebrating 30 Years of your VISION our SOLUTION
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> *From:* Outages <outages-bounces at outages.org> on behalf of Jeremy Gault
> (KD4NED) via Outages <outages at outages.org>
> *Sent:* Thursday, February 22, 2024 9:09 AM
> *To:* Rob Repp <robrepp at winnetka36.org>
> *Cc:* OUTAGES Mailing List <outages at outages.org>
> *Subject:* [EXTERNAL] Re: [outages] ATT cellular network 2024-02-22
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> One thing I have noticed: At least in some affected areas, it doesn’t
> appear to be all customers affected. For example, my phone and tablet have
> no service, but my watch will connect to LTE just fine and place and
> receive calls.
>
> Likewise, a buddy of mine came by here, and his phones have full 5G
> service on AT&T. I’ve also seen other reports of multiple AT&T phones
> sitting next to each other, some of them working perfectly fine, and others
> having no service at all.
>
> I’d love to see the postmortem on this.
>
> Jeremy
>
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