[outages] [EXTERNAL] Re: ATT cellular network 2024-02-22

Thu Feb 22 10:34:32 EST 2024

Remember.  This stuff is still designed, built, and maintained by humans.       At least for now…..  😊

-richey

From: Outages <outages-bounces at outages.org> on behalf of Kenny Sallee via Outages <outages at outages.org>
Date: Thursday, February 22, 2024 at 10:22 AM
To: Lederer, Linda <llederer at quakervalleyfoods.com>
Cc: outages <outages at outages.org>
Subject: Re: [outages] [EXTERNAL] Re: ATT cellular network 2024-02-22
I encourage my customers to always assume carriers, hardware, and software are going to fail and have backup plans/methods.  Either the business pays for it before it's needed or they lose money or productivity that affects the bottom line.  It's a pretty simple equation: Hey Boss, if the business is OK with outages we do not need backup/redundancy.  But if we are out for x hours it will cost y dollars.  What's your business decision: pay for redundancy/backup or be ok with outages? Redundancy is not necessarily a technical issue; it is a business issue.

;)

On Thu, Feb 22, 2024 at 7:38 AM Lederer, Linda via Outages <outages at outages.org<mailto:outages at outages.org>> wrote:
We use a fleet tracking service called Samsara which uses ATT – so this has been lovely….

Linda Lederer
IT DEPARTMENT

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2701 Red Lion Road
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Office:  215.992.0900
Ext. 238

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From: Outages <outages-bounces at outages.org<mailto:outages-bounces at outages.org>> On Behalf Of Begarowicz, Shawn via Outages
Sent: Thursday, February 22, 2024 9:13 AM
To: Rob Repp <robrepp at winnetka36.org<mailto:robrepp at winnetka36.org>>; Jeremy Gault (KD4NED) <jeremy at gault.us<mailto:jeremy at gault.us>>
Cc: OUTAGES Mailing List <outages at outages.org<mailto:outages at outages.org>>
Subject: Re: [outages] [EXTERNAL] Re: ATT cellular network 2024-02-22

Our whole fleet uses ATT and it seems to slowly be dropping with all of them  just not at the same time..   I agree cant wait to see the post mortem

Thank You,
Shawn Begarowicz (Technology/Service Manager)
Complete Interactive Technologies
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From: Outages <outages-bounces at outages.org<mailto:outages-bounces at outages.org>> on behalf of Jeremy Gault (KD4NED) via Outages <outages at outages.org<mailto:outages at outages.org>>
Sent: Thursday, February 22, 2024 9:09 AM
To: Rob Repp <robrepp at winnetka36.org<mailto:robrepp at winnetka36.org>>
Cc: OUTAGES Mailing List <outages at outages.org<mailto:outages at outages.org>>
Subject: [EXTERNAL] Re: [outages] ATT cellular network 2024-02-22

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One thing I have noticed: At least in some affected areas, it doesn’t appear to be all customers affected. For example, my phone and tablet have no service, but my watch will connect to LTE just fine and place and receive calls.

Likewise, a buddy of mine came by here, and his phones have full 5G service on AT&T. I’ve also seen other reports of multiple AT&T phones sitting next to each other, some of them working perfectly fine, and others having no service at all.

I’d love to see the postmortem on this.

Jeremy

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