[outages] [EXTERNAL] Re: Outages Digest, Vol 184, Issue 18

Bruce Orcutt Bruce.Orcutt at utsa.edu
Thu Feb 22 13:51:27 EST 2024


have 5 users and friends on att that have recently just regained service.  (san antonio, houston).  small sample set but a chance may be getting closer to being up

Bruce Orcutt
UTSA Libraries: Systems
(210) 458- 6192
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Sent: Thursday, February 22, 2024 11:52:14 AM
To: Marc Hopkins <marc at swoca.net>
Cc: outages at outages.org <outages at outages.org>; Gershon Chapman <gershonc_71 at hotmail.com>
Subject: [EXTERNAL] Re: [outages] Outages Digest, Vol 184, Issue 18

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AT&T is claiming <https://www.theregister.com/2024/02/22/americans_wake_to_widespread_cellular/?td=rt-3b> the network is 75% up. Have my doubts.

On Thu, 22 Feb 2024 at 09:09, Marc Hopkins via Outages <outages at outages.org<mailto:outages at outages.org>> wrote:

We have reports of an issue with AT&T PRI Voice service, but that location has been unstable due to construction.







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Sent: Thursday, February 22, 2024 12:03 PM
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Subject: Re: [outages] Outages Digest, Vol 184, Issue 18



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Is anyone having issues with non-cellular AT&T services? We've had some EPL circuits through them go down this morning, with no information as to cause from them thus far. Not sure if we've been hit with a coincidence or AT&T's cellular issues are spreading.



On Thu, Feb 22, 2024, 9:41 AM Begarowicz, Shawn via Outages <outages at outages.org<mailto:outages at outages.org>> wrote:

the way this is still basically rolling out to where some have service but are slowly going down  BGP makes sense..







Thank You,
Shawn Begarowicz (Technology/Service Manager)
Complete Interactive Technologies
44265 Groesbeck Highway
Clinton Township, MI 48036
586-439-2000 Ext. 120 | 586-439-2001 Fax
586-913-2420 Direct Tel | 586-203-4940 Direct Fax
586-883-4037 Cell
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Subject: Re: [outages] Outages Digest, Vol 184, Issue 18



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I strongly suspect this to be a BGP issue, and it's going to be a good 24 hours before we see the issue getting any better.



Thank You,

Gershon Chapman

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Today's Topics:

   1. Re: [EXTERNAL] Re: ATT cellular network 2024-02-22 (Javier Cruz)


----------------------------------------------------------------------

Message: 1
Date: Thu, 22 Feb 2024 15:27:16 +0000
From: Javier Cruz <Javier.Cruz at ProVest.us<mailto:Javier.Cruz at ProVest.us>>
To: Kenny Sallee <kenny.sallee at gmail.com<mailto:kenny.sallee at gmail.com>>, "Lederer, Linda"
        <llederer at quakervalleyfoods.com<mailto:llederer at quakervalleyfoods.com>>
Cc: outages <outages at outages.org<mailto:outages at outages.org>>
Subject: Re: [outages] [EXTERNAL] Re: ATT cellular network 2024-02-22
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Content-Type: text/plain; charset="utf-8"

Hello, has AT&T provided anyone an ETA on restoring services?

From: Outages <outages-bounces at outages.org<mailto:outages-bounces at outages.org>> On Behalf Of Kenny Sallee via Outages
Sent: Thursday, February 22, 2024 10:21 AM
To: Lederer, Linda <llederer at quakervalleyfoods.com<mailto:llederer at quakervalleyfoods.com>>
Cc: outages <outages at outages.org<mailto:outages at outages.org>>
Subject: Re: [outages] [EXTERNAL] Re: ATT cellular network 2024-02-22


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I encourage my customers to always assume carriers, hardware, and software are going to fail and have backup plans/methods.  Either the business pays for it before it's needed or they lose money or productivity that affects the bottom line.  It's a pretty simple equation: Hey Boss, if the business is OK with outages we do not need backup/redundancy.  But if we are out for x hours it will cost y dollars.  What's your business decision: pay for redundancy/backup or be ok with outages? Redundancy is not necessarily a technical issue; it is a business issue.

;)

On Thu, Feb 22, 2024 at 7:38?AM Lederer, Linda via Outages <outages at outages.org<mailto:outages at outages.org><mailto:outages at outages.org<mailto:outages at outages.org>>> wrote:
We use a fleet tracking service called Samsara which uses ATT ? so this has been lovely?.

Linda Lederer
IT DEPARTMENT

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2701 Red Lion Road
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From: Outages <outages-bounces at outages.org<mailto:outages-bounces at outages.org><mailto:outages-bounces at outages.org<mailto:outages-bounces at outages.org>>> On Behalf Of Begarowicz, Shawn via Outages
Sent: Thursday, February 22, 2024 9:13 AM
To: Rob Repp <robrepp at winnetka36.org<mailto:robrepp at winnetka36.org><mailto:robrepp at winnetka36.org<mailto:robrepp at winnetka36.org>>>; Jeremy Gault (KD4NED) <jeremy at gault.us<mailto:jeremy at gault.us><mailto:jeremy at gault.us<mailto:jeremy at gault.us>>>
Cc: OUTAGES Mailing List <outages at outages.org<mailto:outages at outages.org><mailto:outages at outages.org<mailto:outages at outages.org>>>
Subject: Re: [outages] [EXTERNAL] Re: ATT cellular network 2024-02-22

Our whole fleet uses ATT and it seems to slowly be dropping with all of them  just not at the same time..   I agree cant wait to see the post mortem






Thank You,
Shawn Begarowicz (Technology/Service Manager)
Complete Interactive Technologies
44265 Groesbeck Highway
Clinton Township, MI 48036
586-439-2000 Ext. 120 | 586-439-2001 Fax
586-913-2420 Direct Tel | 586-203-4940 Direct Fax
586-883-4037 Cell
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From: Outages <outages-bounces at outages.org<mailto:outages-bounces at outages.org><mailto:outages-bounces at outages.org<mailto:outages-bounces at outages.org>>> on behalf of Jeremy Gault (KD4NED) via Outages <outages at outages.org<mailto:outages at outages.org><mailto:outages at outages.org<mailto:outages at outages.org>>>
Sent: Thursday, February 22, 2024 9:09 AM
To: Rob Repp <robrepp at winnetka36.org<mailto:robrepp at winnetka36.org><mailto:robrepp at winnetka36.org<mailto:robrepp at winnetka36.org>>>
Cc: OUTAGES Mailing List <outages at outages.org<mailto:outages at outages.org><mailto:outages at outages.org<mailto:outages at outages.org>>>
Subject: [EXTERNAL] Re: [outages] ATT cellular network 2024-02-22

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.


One thing I have noticed: At least in some affected areas, it doesn?t appear to be all customers affected. For example, my phone and tablet have no service, but my watch will connect to LTE just fine and place and receive calls.

Likewise, a buddy of mine came by here, and his phones have full 5G service on AT&T. I?ve also seen other reports of multiple AT&T phones sitting next to each other, some of them working perfectly fine, and others having no service at all.

I?d love to see the postmortem on this.

Jeremy


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------------------------------

Subject: Digest Footer

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------------------------------

End of Outages Digest, Vol 184, Issue 18
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--
Iain Thomson
US Editor
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ithomson at theregister.com<mailto:ithomson at sitpub.com>
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