[outages] AT&T ISSUES WITH OUTLOOK

[Bruce Wainer]

Resending as plain text.
This is the status from our M365 portal:

Title: Users may be unable to access one or more Microsoft 365 services

User impact: Users may be unable to access one or more Microsoft 365 services.

More info: Impacted Microsoft 365 services and applications include,
but aren't limited to:

- Microsoft Teams
- Exchange Online
- SharePoint Online

Current status: We've worked with the third-party Internet Service
Provider (ISP) and confirmed that a change within their
managed-environment resulted in impact. The ISP has reverted the
change and we're now seeing signs of recovery. We're continuing to
monitor network telemetry data to ensure a full recovery.

Scope of impact: Impact is specific to a subset of users who are
attempting to access the service from the North America region.

Next update by: Thursday, September 12, 2024, at 3:00 PM UTC

Bruce Wainer

Bruce Wainer


On Thu, Sep 12, 2024 at 10:04 AM David Ramsey via Outages
<outages at outages.org> wrote:
>
> We are getting reports as of 5 mins ago about users starting to get their Outlook apps open to review emails. Thank you.
>
>
>
>
>
>
>
>
>
> David Ramsey
>
> 111 Marvin A Smith Industrial Drive, Suite 102
>
> Kilgore, Texas 75662
>
> dramsey at bcsgroup.net
>
> (903) 984-4332
>
> (903) 218-6040 fax
>
>
>
> From: Outages <outages-bounces at outages.org> On Behalf Of Jacob Perkins via Outages
> Sent: Thursday, September 12, 2024 8:29 AM
> To: Marc Hopkins <marc at swoca.net>
> Cc: outages at outages.org
> Subject: Re: [outages] AT&T ISSUES WITH OUTLOOK
>
>
>
> This may be getting fixed, it returned about 20 mins ago from my AT&T endpoints I've been testing with AzureGovCRs this morning. I can also load the Azure portal now
>
>
>
> On Thu, Sep 12, 2024 at 8:25 AM Marc Hopkins via Outages <outages at outages.org> wrote:
>
> FYI, we’re seeing similar issues thru HE. Not sure if AT&T is upstream somewhere, as we’re a few layers removed from that engineering.
>
>
>
>
>
> J. Marc Hopkins, MBA, CCNA, CETL  marc at swoca.net
>
>         Chief Technology Officer
>
>        Technical Services Support  513-869-4750 | tsssupport at swoca.net
>
>                                     Visit our Service Desk for assistance.
>
>
>
> “The only people with whom you should try to get even are those who have helped you.”  John E. Southard
>
>
>
> Book time to meet with me (Members Only)
>
>
>
> From: Outages <outages-bounces at outages.org> On Behalf Of David Ramsey via Outages
> Sent: Thursday, September 12, 2024 9:12 AM
> To: Michael J Wheeler <mwheeler at mwheeler.net>; outages at outages.org
> Subject: Re: [outages] AT&T ISSUES WITH OUTLOOK
>
>
>
> [CAUTION: EXTERNAL EMAIL]
>
> Thank you!
>
>
>
>
>
>
>
>
>
> David Ramsey
>
> 111 Marvin A Smith Industrial Drive, Suite 102
>
> Kilgore, Texas 75662
>
> dramsey at bcsgroup.net
>
> (903) 984-4332
>
> (903) 218-6040 fax
>
>
>
> From: Michael J Wheeler <mwheeler at mwheeler.net>
> Sent: Thursday, September 12, 2024 8:11 AM
> To: outages at outages.org; David Ramsey <dramsey at bcsgroup.net>
> Subject: Re: AT&T ISSUES WITH OUTLOOK
>
>
>
> Microsoft is "Investigating":https://azure.status.microsoft/en-us/status
>
> " Investigating - customer reports of connectivity issues
>
> We are investigating customer reports of a potential issue connecting to Microsoft services from AT&T networks. More details will be provided as they become available.
>
> This message was last updated at 13:02 UTC on 12 September 2024"
>
> ________________________________
>
> From: Outages <outages-bounces at outages.org> on behalf of David Ramsey via Outages <outages at outages.org>
> Sent: Thursday, September 12, 2024 8:08 AM
> To: outages at outages.org <outages at outages.org>
> Subject: [outages] AT&T ISSUES WITH OUTLOOK
>
>
>
> Reporting issues with AT&T and OUTLOOK.COM resolutions
>
>
>
>
>
>
>
>
>
> David Ramsey
>
> 111 Marvin A Smith Industrial Drive, Suite 102
>
> Kilgore, Texas 75662
>
> dramsey at bcsgroup.net
>
> (903) 984-4332
>
> (903) 218-6040 fax
>
>
>
>
>
> CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. If you believe the message is a phishing attempt, be sure to report it.
>
>
>
> _______________________________________________
> Outages mailing list
> Outages at outages.org
> https://puck.nether.net/mailman/listinfo/outages
>
>
>
> CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. If you believe the message is a phishing attempt, be sure to report it.
>
>
>
> _______________________________________________
> Outages mailing list
> Outages at outages.org
> https://puck.nether.net/mailman/listinfo/outages