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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Seamus,<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>We also took several hits in multiple markets; LAX, Dallas, and
NYC over our Verizon connections. It started at 1:29pm pacific and seemed to be
intermittent until ~2pm. Some major packet loss was reported: <a
href="http://www.internetpulse.net/Main.aspx?Metric=PL">http://www.internetpulse.net/Main.aspx?Metric=PL</a>
<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Chris Crites<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Network Switching<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>ANI Networks<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

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<p class=MsoNormal align=left style='text-align:left'><b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
outages-bounces@outages.org [mailto:outages-bounces@outages.org] <b>On Behalf
Of </b>Seamus Hartmann<br>
<b>Sent:</b> Wednesday, November 12, 2008 1:59 PM<br>
<b>To:</b> Jesse Fuller; outages@outages.org<br>
<b>Subject:</b> Re: [outages] Verizon Issues?<o:p></o:p></span></p>

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</div>

<p class=MsoNormal align=left style='text-align:left'><o:p> </o:p></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hey,<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Just took a major hit to all connections using Verizon to all
peers except Level3 and Qwest connections. Issue started at 4:33 PM EST and
went to 4:53 PM EST.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>On phone call with Verizon to find out what happened.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Seamus Hartmann<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Senior Network Engineer<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Fujicolor Processing<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>

<p class=MsoNormal align=left style='text-align:left'><b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
outages-bounces@outages.org [mailto:outages-bounces@outages.org] <b>On Behalf
Of </b>Jesse Fuller<br>
<b>Sent:</b> Wednesday, November 12, 2008 9:36 AM<br>
<b>To:</b> outages@outages.org<br>
<b>Subject:</b> [outages] Verizon Issues?<o:p></o:p></span></p>

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<p class=MsoNormal align=left style='text-align:left'><o:p> </o:p></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Hello,<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>We
have been getting a lot of players who cannot connect to Final Fantasy XI from
Verizon since about 6pm PST yesterday (11/12). I checked the Internet Health
Report and found that there are Warning levels between Sprint, AT&T, and
Verizon. Anyone have any clues as to what is going on?<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial Unicode MS","sans-serif"'>Jesse
W. Fuller<o:p></o:p></span></p>

<p class=MsoNormal><span lang=JA style='font-size:10.0pt;font-family:"Arial Unicode MS","sans-serif"'>$B%8%'%7!<!&%U%i!<(B</span><span
style='font-size:10.0pt;font-family:"Arial Unicode MS","sans-serif"'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial Unicode MS","sans-serif"'>Operations
Support Agent</span><span style='font-size:12.0pt;font-family:"Arial Unicode MS","sans-serif"'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial Unicode MS","sans-serif"'><a
href="mailto:jfuller@square-enix-usa.com">jfuller@square-enix-usa.com</a><o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt'><o:p> </o:p></span></p>

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