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<DIV><FONT face=Arial size=2>A Qwest OC-12 link went down at about
1:05PM PDT. This link runs between Gilroy, CA and San Luis
Obispo, CA. This is affecting service to Verizon DSL, Charter Cable, and
Charter Fiber services in Gilroy, Morgan Hill, and San Martin, CA.
</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>We have a TT open with Charter, and multiple
TT's open with Verizon (we do Layer 2 Verizon
DSL connections). Charter has confirmed that the interface on the San
Luis Obispo equipment is showing the link down. They cannot access
the equipment in Gilroy because of this, however they have verified power
is on to this equipment. </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Charter has two open TT's with Qwest regarding
the downed fiber. All signs are pointing to a fiber-cut, according to
Charter.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Sincerely,</FONT></DIV>
<DIV><FONT face=Arial size=2>Bobby Glover</FONT></DIV>
<DIV><FONT face=Arial size=2>Director of Information Services</FONT></DIV>
<DIV><FONT face=Arial size=2>South Valley Internet
(AS4307)</FONT></DIV></BODY></HTML>