Through their NOC network wise and/or application wise? I know it functions with a customer site Exchange server and some application loaded on the customer site as well.<br><br clear="all">Josh Luthman<br>Office: 937-552-2340<br>
Direct: 937-552-2343<br>1100 Wayne St<br>Suite 1337<br>Troy, OH 45373<br><br>"The secret to creativity is knowing how to hide your sources."<br>--- Albert Einstein<br>
<br><br><div class="gmail_quote">On Thu, Dec 17, 2009 at 1:09 PM, Mike Hoffman (CT) <span dir="ltr"><<a href="mailto:mikehoffman@odysseylogistics.com">mikehoffman@odysseylogistics.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
BES emails still go through the RIM NOC I believe. We've had outages that have affected my people before.<br>
<br>
Thank you,<br>
Mike Hoffman<br>
IT Help Desk Analyst<br>
Odyssey Logistics & Technology Corporation<br>
39 Old Ridgebury Rd<br>
A-4<br>
Danbury, CT 06810<br>
Phone: (203) 448-3872<br>
Fax: (203) 448-3901<br>
<br>
Odyssey Overland LLC<br>
1500 Rt 517<br>
Hackettstown, NJ 07840<br>
Phone: (908) 850-4490 x207<br>
Fax: (908) 850-3852<br>
<br>
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From: <a href="mailto:outages-bounces@outages.org">outages-bounces@outages.org</a> [<a href="mailto:outages-bounces@outages.org">outages-bounces@outages.org</a>] On Behalf Of Josh Luthman [<a href="mailto:josh@imaginenetworksllc.com">josh@imaginenetworksllc.com</a>]<br>
Sent: Thursday, December 17, 2009 12:44 PM<br>
To: Ketan Mangal<br>
Cc: <a href="mailto:outages@outages.org">outages@outages.org</a>; Richey<br>
<div class="im">Subject: Re: [outages] Blackberry Email Troubles?<br>
<br>
</div><div class="im">I believe it would be specific to BIS customers.<br>
<br>
>From what I gather, BES uses Exchange for it's email start to finish - you use your mobile provider's data network to go from your Blackberry phone to your own servers.<br>
<br>
BIS connects to servers housed by Blackberry.<br>
<br>
Josh Luthman<br>
Office: 937-552-2340<br>
Direct: 937-552-2343<br>
1100 Wayne St<br>
Suite 1337<br>
Troy, OH 45373<br>
<br>
"The secret to creativity is knowing how to hide your sources."<br>
--- Albert Einstein<br>
<br>
<br>
</div><div class="im">On Thu, Dec 17, 2009 at 11:32 AM, Ketan Mangal <<a href="mailto:kmangal@epiknetworks.com">kmangal@epiknetworks.com</a><mailto:<a href="mailto:kmangal@epiknetworks.com">kmangal@epiknetworks.com</a>>> wrote:<br>
<br>
Is this outage specific to BES USERS OR BIS USERS<br>
<br>
<br>
<br>
<br>
<br>
-----Original Message-----<br>
</div><div class="im">From: <a href="mailto:outages-bounces@outages.org">outages-bounces@outages.org</a><mailto:<a href="mailto:outages-bounces@outages.org">outages-bounces@outages.org</a>> on behalf of Paul Stewart<br>
Sent: Thu 17/12/2009 11:10<br>
To: 'L.T. Easterly'; 'Richey'<br>
</div><div class="im">Cc: <a href="mailto:outages@outages.org">outages@outages.org</a><mailto:<a href="mailto:outages@outages.org">outages@outages.org</a>><br>
Subject: Re: [outages] Blackberry Email Troubles?<br>
<br>
Canadian's are very high users of Blackberry so it makes sense the new is spreading like wildfire....;)<br>
<br>
<br>
<br>
</div>From: <a href="mailto:outages-bounces@outages.org">outages-bounces@outages.org</a><mailto:<a href="mailto:outages-bounces@outages.org">outages-bounces@outages.org</a>> [mailto:<a href="mailto:outages-bounces@outages.org">outages-bounces@outages.org</a>] On Behalf Of L.T. Easterly<br>
<div class="im">Sent: December-17-09 11:07 AM<br>
To: Richey<br>
</div>Cc: <a href="mailto:outages@outages.org">outages@outages.org</a><mailto:<a href="mailto:outages@outages.org">outages@outages.org</a>><br>
<div class="im">Subject: Re: [outages] Blackberry Email Troubles?<br>
<br>
<br>
<br>
Verizon's 800# for blackberry service in Central FL is stating it's a blackberry outage, and several news outlets in Canada (of all places) are reporting outages across North America:<br>
<br>
<a href="http://www.thestar.com/business/article/740047--rogers-email-for-blackberry-down" target="_blank">http://www.thestar.com/business/article/740047--rogers-email-for-blackberry-down</a><br>
<br>
<br>
<br>
</div><div class="im">On Thu, Dec 17, 2009 at 9:29 AM, Richey <<a href="mailto:mylists@battleop.com">mylists@battleop.com</a><mailto:<a href="mailto:mylists@battleop.com">mylists@battleop.com</a>>> wrote:<br>
<br>
I've had a couple of calls from customers asking if we are down (our email servers) or if it's Blackberry that's down. I've sent a few test messages and they do not come to my BB but they do come to my desktop. The people who have called are on Verizon and are in the Chattanooga, TN market.<br>
<br>
<br>
<br>
<br>
<br>
Richey<br>
<br>
<br>
<br>
<br>
<br>
<br>
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