<html><body bgcolor="#FFFFFF"><div>Catastrophic event sounds better, and makes customers less liked to be annoyed..</div><div><br></div><div>"We had a catastrophic event and that's why you network is down" sounds somewhat reasonable and you get the feeling that they are heroically struggling against terrorist and train wrecks and similar.</div><div><br></div><div>"Some clod with a spade sliced our cable in half and now we are screwed..." makes them sound incompetent...<br><br><div>Warren Kumari</div><div>------</div>Please excuse typing, etc -- This was sent from a device with a tiny keyboard.</div><div><br>On Aug 26, 2010, at 5:10 PM, "Jason L. Sparks" <<a href="mailto:jlsparks@gmail.com">jlsparks@gmail.com</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div><p>Catastrophic event. Interesting language for a fibre cut? </p>
<p>~ jason </p>
<div class="gmail_quote">> We got this message from our account rep:<br>> <br>> "We are have a catastrophic event (fiber cut) going in Riverdale, IL"<br>> <br>> Not sure if it's related<br>> <br>
> On Thu, Aug 26, 2010 at 12:54 PM, notifications <<a href="mailto:notifications@mattfilip.com"><a href="mailto:notifications@mattfilip.com">notifications@mattfilip.com</a></a><br>>> wrote:<br>> <br>>> We currently have at least 5 sites down on Verizon Business MPLS in the<br>
>> Midwest. (Chicago, Milwaukee, Indy) We’ve been on hold with TAC for 30+<br>>> minutes. Any info is appreciated.<br>>><br>>> _______________________________________________<br>>> Outages mailing list<br>
>> <a href="mailto:Outages@outages.org"><a href="mailto:Outages@outages.org">Outages@outages.org</a></a><br>>> <a href="https://puck.nether.net/mailman/listinfo/outages"><a href="https://puck.nether.net/mailman/listinfo/outages">https://puck.nether.net/mailman/listinfo/outages</a></a><br>>><br>>><br>
</div>
</div></blockquote><blockquote type="cite"><div><span>_______________________________________________</span><br><span>Outages mailing list</span><br><span><a href="mailto:Outages@outages.org">Outages@outages.org</a></span><br><span><a href="https://puck.nether.net/mailman/listinfo/outages">https://puck.nether.net/mailman/listinfo/outages</a></span><br></div></blockquote></body></html>