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<P style="MARGIN: 0in 0in 18.75pt" class=MsoNormal align=center><B><SPAN
style="FONT-FAMILY: "><FONT face=Arial><FONT style="FONT-SIZE: 13.5pt"
color=#dc4c13>XO Emergency Maintenance Notification -
902165336</FONT></FONT></SPAN></B></P></TD></TR>
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<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: "><FONT style="FONT-SIZE: 9pt" face=Arial>Below are
details regarding Emergency maintenance 902165336. If you have any
questions please contact the SNA Repair Team at 800.422.5303 or </FONT><A
href="mailto:snarepair@xo.com"><FONT style="FONT-SIZE: 9pt" color=#0000ff
face=Arial>snarepair@xo.com</FONT></A><FONT face=Arial><FONT
style="FONT-SIZE: 9pt"> .</FONT></FONT></SPAN></P></TD></TR></TBODY></TABLE>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="DISPLAY: none; mso-hide: all"><FONT
face="Times New Roman"></FONT></SPAN> </P>
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style="COLOR: #000000; mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184; mso-padding-alt: 0in 0in 0in 0in"
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style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt"
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<P style="MARGIN: 0in 0in 0pt" class=MsoNormal align=right><B><SPAN><FONT
face="Times New Roman"><FONT style="FONT-SIZE: 10.5pt">Maintenance
ID:</FONT></FONT></SPAN></B></P></TD>
<TD
style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt">
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face="Times New Roman"></FONT> </P></TD>
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<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
face="Times New Roman">902165336</FONT></P></TD></TR>
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style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt"
vAlign=top>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal align=right><B><SPAN><FONT
face="Times New Roman"><FONT
style="FONT-SIZE: 10.5pt"></FONT></FONT></SPAN></B> </P></TD>
<TD
style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt">
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
face="Times New Roman"></FONT> </P></TD>
<TD
style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt"
width=556>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
face="Times New Roman"></FONT> </P></TD></TR>
<TR style="mso-yfti-irow: 2">
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style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt"
vAlign=top>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal align=right><B><SPAN><FONT
face="Times New Roman"><FONT
style="FONT-SIZE: 10.5pt">Location:</FONT></FONT></SPAN></B></P></TD>
<TD
style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt">
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
face="Times New Roman"></FONT> </P></TD>
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width=556>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
face="Times New Roman">XO Collocation site: Washington DC</FONT></P></TD></TR>
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style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt"
vAlign=top>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal align=right><B><SPAN><FONT
face="Times New Roman"><FONT
style="FONT-SIZE: 10.5pt"></FONT></FONT></SPAN></B> </P></TD>
<TD
style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt">
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
face="Times New Roman"></FONT> </P></TD>
<TD
style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt"
width=556>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
face="Times New Roman"></FONT> </P></TD></TR>
<TR style="mso-yfti-irow: 4">
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style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt"
vAlign=top>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal align=right><B><SPAN><FONT
face="Times New Roman"><FONT style="FONT-SIZE: 10.5pt">Service
Impact:</FONT></FONT></SPAN></B></P></TD>
<TD
style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt">
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
face="Times New Roman"></FONT> </P></TD>
<TD
style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt"
width=556>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
face="Times New Roman">Routing of traffic across multiple XO
markets</FONT></P></TD></TR>
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style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt"
vAlign=top>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal align=right><B><SPAN><FONT
face="Times New Roman"><FONT
style="FONT-SIZE: 10.5pt"></FONT></FONT></SPAN></B> </P></TD>
<TD
style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt">
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
face="Times New Roman"></FONT> </P></TD>
<TD
style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt"
width=556>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
face="Times New Roman"></FONT> </P></TD></TR>
<TR style="mso-yfti-irow: 6">
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style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt"
vAlign=top>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal align=right><B><SPAN><FONT
face="Times New Roman"><FONT style="FONT-SIZE: 10.5pt">Event
Window:</FONT></FONT></SPAN></B></P></TD>
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style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt">
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face="Times New Roman"></FONT> </P></TD>
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width=556>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
face="Times New Roman">Network Alert</FONT></P></TD></TR>
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style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt"
vAlign=top>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal align=right><B><SPAN><FONT
face="Times New Roman"><FONT
style="FONT-SIZE: 10.5pt"></FONT></FONT></SPAN></B> </P></TD>
<TD
style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt">
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
face="Times New Roman"></FONT> </P></TD>
<TD
style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt"
width=556>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
face="Times New Roman"></FONT> </P></TD></TR>
<TR style="mso-yfti-irow: 8">
<TD
style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt"
vAlign=top>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal align=right><B><SPAN><FONT
face="Times New Roman"><FONT style="FONT-SIZE: 10.5pt">Event
Details:</FONT></FONT></SPAN></B></P></TD>
<TD
style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt">
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
face="Times New Roman"></FONT> </P></TD>
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style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt"
width=556>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
face="Times New Roman">Attention XO Strategic
Customer,</FONT><BR><BR><FONT face="Times New Roman">XO is currently
experiencing a large scale network issue impacting the routing of traffic
across multiple markets. XO Engineers have identified the cause and are
working to restore now as soon as possible. As a result, we are
experiencing abnormally high call volumes into our Care center impacting
your ability to contact us via your standard toll free
number.</FONT><BR><BR><FONT face="Times New Roman">We will continue to
keep you updated with information via email.</FONT><BR><BR><FONT
face="Times New Roman">Thank you,</FONT><BR><BR><FONT
face="Times New Roman">XO Strategic and National Accounts</FONT></P></TD></TR>
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<TD
style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt"
vAlign=top>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal align=right><B><SPAN><FONT
face="Times New Roman"><FONT
style="FONT-SIZE: 10.5pt"></FONT></FONT></SPAN></B> </P></TD>
<TD
style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt">
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
face="Times New Roman"></FONT> </P></TD>
<TD
style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt"
width=556>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
face="Times New Roman"></FONT> </P></TD></TR>
<TR style="mso-yfti-irow: 10">
<TD
style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt"
vAlign=top>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal align=right><B><SPAN><FONT
face="Times New Roman"><FONT style="FONT-SIZE: 10.5pt">Affected
Circuits:</FONT></FONT></SPAN></B></P></TD>
<TD
style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt">
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
face="Times New Roman"></FONT> </P></TD>
<TD
style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt"
width=556>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><B><SPAN><FONT
face="Times New Roman"><FONT
style="FONT-SIZE: 9pt"></FONT></FONT></SPAN></B> </P></TD></TR>
<TR style="mso-yfti-irow: 11">
<TD
style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt"
vAlign=top>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal align=right><B><SPAN><FONT
face="Times New Roman"><FONT
style="FONT-SIZE: 10.5pt"></FONT></FONT></SPAN></B> </P></TD>
<TD
style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt">
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
face="Times New Roman"></FONT> </P></TD>
<TD
style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt"
width=556>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><B><SPAN><FONT
face="Times New Roman"><FONT style="FONT-SIZE: 9pt">Routing of traffic
across multiple XO markets</FONT></FONT></SPAN></B></P></TD></TR>
<TR style="mso-yfti-irow: 12; mso-yfti-lastrow: yes">
<TD
style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt"
vAlign=top></TD>
<TD
style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt">
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
face="Times New Roman"></FONT> </P></TD>
<TD
style="PADDING-BOTTOM: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-RIGHT: 0.75pt; PADDING-TOP: 0.75pt"
width=556>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT
face="Times New Roman">XO Network
Outage</FONT></P></TD></TR></TBODY></TABLE></DIV></DIV></BODY></HTML>