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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-family:"Arial","sans-serif";color:black'>Level 3 had a physical link with packet loss between 2 of their backbone routers in Chicago Ticket# 4534136. <o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Arial","sans-serif";color:black'>They bypassed the link to restore.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Arial","sans-serif";color:black'>-Scott<o:p></o:p></span></p><div><p class=MsoNormal><span style='color:#7F7F7F'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> outages-bounces@outages.org [mailto:outages-bounces@outages.org] <b>On Behalf Of </b>Bill Wichers<br><b>Sent:</b> Wednesday, December 22, 2010 10:19 AM<br><b>To:</b> Ujjval Karihaloo; outages@outages.org<br><b>Subject:</b> Re: [outages] Internet issues yesterday - 4pm to 5 pm MST<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>We had a few complaints yesterday about latency but it was too short lived for us to really isolate it to any particular carrier or device. We use mostly XO and Level(3) out of the Detroit market. The issue was in the late afternoon eastern, so probably around the 4-5pm MST window you mentioned. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'> -Bill<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'><o:p> </o:p></span></p><div style='border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt'><div><div class=MsoNormal align=center style='text-align:center'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><hr size=2 width="100%" align=center></span></div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ujjval Karihaloo [mailto:ujjval@simplesignal.com] <br><b>Sent:</b> Wednesday, December 22, 2010 1:11 PM<br><b>To:</b> outages@outages.org<br><b>Subject:</b> [outages] Internet issues yesterday - 4pm to 5 pm MST</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Did anyone have issues in the mountain region with Internet that someone noticed.<o:p></o:p></p><p class=MsoNormal>We had some high response times randomly to our Data center in CO. All our IP gear tested out clean locally<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>By the time we engaged our Data center/ISP, the issue went away so they could not collect much data. I was wondering if someone else noticed anything similar. Our Data center people told us that east of the Chicago there were some issues but not to the West.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></div><br clear=all>
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