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<p class=MsoNormal>Internal update:<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal>Vodafone Technology Incident Management<br>
Service Operations<br>
.<br>
Incident Update <br>
Source Remedy Reference <br>
Incident<br>
Service Affected 3G, 2G, SMS, Voice, Vodafone One Net - Voice, Paknet,
Telephony, Vodafone.co.uk, BlackBerry Connect, Email, Network Mgt, Voicemail,
Fixed Link (Voice), Remote Access Service, MMS, Severity P1 <br>
Status Open Comms ID: <br>
Start 28/02/11 00:40:00 <br>
<br>
Incident Statement Link connectivity issues are being experienced to thte
Basingstoke Data Centre <br>
Impact Multiple services are impacted. Customers may experience problems making
& receiving calls, sending and receiving text messages & establishing
data sessions. War room invoked, conf call ongoing to discuss action plan.
Crisis Mgmt engaged. <br>
<br>
<br>
Last Update <br>
Next Update 28/02/11 08:00:00<o:p></o:p></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'><o:p> </o:p></span></p>

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<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> outages-bounces@outages.org
[mailto:outages-bounces@outages.org] <b>On Behalf Of </b>Martin Hepworth<br>
<b>Sent:</b> 28 February 2011 11:15<br>
<b>To:</b> outages@outages.org<br>
<b>Subject:</b> [outages] Vodafone UK problems<o:p></o:p></span></p>

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<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal style='margin-bottom:12.0pt'><br>
Most people in the UK will have heard about by now, but those further afield
might not have.<br>
<br>
Seems one of the DC's the Vodafone have in the South of England got broken into
last night causing lots of problems.<br>
<br>
<br>
<a href="http://www.bbc.co.uk/news/technology-12595681">http://www.bbc.co.uk/news/technology-12595681</a><o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'><a
href="http://www.theregister.co.uk/2011/02/28/vodafone_outage/">http://www.theregister.co.uk/2011/02/28/vodafone_outage/</a></span><o:p></o:p></p>

<p class=MsoNormal><br>
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-- <br>
Martin Hepworth<br>
Oxford, UK<o:p></o:p></p>

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