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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>We’re connected to XO in <st1:City
w:st="on">Detroit</st1:City>, but most of our traffic routes through <st1:City
w:st="on"><st1:place w:st="on">Chicago</st1:place></st1:City> and we aren’t
seeing any issues.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>   -Bill<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>

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<hr size=2 width="100%" align=center tabindex=-1>

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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Tim Huffman
[mailto:Tim@bobbroadband.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, March 31, 2011
3:05 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Outages@outages.org<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [outages] XO issues
brewing in Chicagoland</span></font><font size=3 face="Times New Roman"><span
style='font-size:12.0pt;font-family:"Times New Roman"'><o:p></o:p></span></font></p>

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<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;color:#1F497D'>Not seeing anything here. Can anyone
confirm this?<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;color:#1F497D'><o:p> </o:p></span></font></p>

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<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><font
size=3 color="#ff8000" face="Times New Roman"><span style='font-size:12.0pt;
font-family:"Times New Roman";color:#FF8000;font-weight:bold'>Tim Huffman<br>
</span></font></b><font size=2 color="#1f497d" face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:#1F497D'>Director of
Engineering</span></font><font size=3 color="#1f497d" face="Times New Roman"><span
style='font-size:12.0pt;font-family:"Times New Roman";color:#1F497D'><br>
</span></font><font size=2 color="#1f497d" face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:#1F497D'>BOB</span></font><font size=2
color="#1f497d" face="Times New Roman"><span style='font-size:10.0pt;
font-family:"Times New Roman";color:#1F497D'> </span></font><font size=2
color="#1f497d" face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:#1F497D'>- Business Only Broadband, LLC</span></font><font size=3
color="#1f497d" face="Times New Roman"><span style='font-size:12.0pt;
font-family:"Times New Roman";color:#1F497D'><br>
</span></font><font size=2 color=navy face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:navy'>O (630) 590-6012</span></font><font size=3
color="#1f497d" face="Times New Roman"><span style='font-size:12.0pt;
font-family:"Times New Roman";color:#1F497D'><br>
</span></font><font size=2 color=navy face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:navy'>C (630) 340-1925</span></font><font size=3
color="#1f497d" face="Times New Roman"><span style='font-size:12.0pt;
font-family:"Times New Roman";color:#1F497D'><br>
</span></font><font size=2 color="#1f497d" face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:#1F497D'><a href="mailto:tim@bobbroadband.com">tim@bobbroadband.com</a></span></font><font
size=3 color="#1f497d" face="Times New Roman"><span style='font-size:12.0pt;
font-family:"Times New Roman";color:#1F497D'><br>
</span></font><font size=2 color="#1f497d" face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:#1F497D'><a href="http://www.bobbroadband.com/"
title="http://www.bobbroadband.com/">www.bobbroadband.com</a></span></font><font
size=3 color="#1f497d" face="Times New Roman"><span style='font-size:12.0pt;
font-family:"Times New Roman";color:#1F497D'><br>
<img border=0 width=192 height=92 id="Picture_x005f_x0020_1"
src="cid:image001.jpg@01CBEFB9.6D8A9CE0"><o:p></o:p></span></font></p>

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<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;color:#1F497D'><o:p> </o:p></span></font></p>

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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
outages-bounces@outages.org [mailto:outages-bounces@outages.org] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Bayer, Jim<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, March 31, 2011
12:44 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Outages@outages.org<br>
<b><span style='font-weight:bold'>Subject:</span></b> [outages] XO issues
brewing in Chicagoland<o:p></o:p></span></font></p>

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<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>We
are having troubles with XO.  Traceroutes are producing cyclic redundancy.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>

<p class=MsoNormal><b><font size=2 face=Calibri><span style='font-size:11.0pt;
font-weight:bold'>Jim Bayer</span></font></b><o:p></o:p></p>

<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>Director,
<st1:place w:st="on"><st1:PlaceName w:st="on">Operations</st1:PlaceName> <st1:PlaceType
 w:st="on">Center</st1:PlaceType></st1:place> <o:p></o:p></span></font></p>

<p class=MsoNormal><st1:address w:st="on"><st1:Street w:st="on"><font size=2
  face=Calibri><span style='font-size:11.0pt'>350 North Orleans Street, Suite
  900</span></font></st1:Street>, <st1:City w:st="on">Chicago</st1:City>, <st1:State
 w:st="on">IL</st1:State> <st1:PostalCode w:st="on">60654</st1:PostalCode></st1:address><o:p></o:p></p>

<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>Vox:
312-881-2034 | Em: <a href="mailto:jbayer@springcm.com">mailto:jbayer@springcm.com</a><o:p></o:p></span></font></p>

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