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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>I’m in the north suburbs on Level3, no problems here (knock on wood, on a Friday @ 4pm, I’d like to keep my weekend)…..<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='color:#1F497D'>-george<o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> outages-bounces@outages.org [mailto:outages-bounces@outages.org] <b>On Behalf Of </b>Tim Huffman<br><b>Sent:</b> Friday, April 15, 2011 4:02 PM<br><b>To:</b> outages@outages.org<br><b>Subject:</b> [outages] Anybody in Chicago seeing packet loss through Level3?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I’ve had two customers just call in to report an issue, both of them passing through Level3.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-left:.25in'><span style='font-size:10.0pt;font-family:"Arial Black","sans-serif";color:#E36C0A'>Tim Huffman<br></span><b><i><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Director of Engineering</span></i></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.25in'><b><i><span style='font-size:14.0pt;color:#E36C0A'>Business Only</span></i></b><b><i><span style='font-size:14.0pt;color:#365F91'> Broadband<br></span></i></b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:black'>777 Oakmont Lane, Suite 2000, Westmont, IL 60559<b><br></b>Direct: 630.590.6012 | Main: 630.590.6000 | Fax: 630.986.2496<b> <br></b></span><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'><a href="mailto:thuffman@bobbroadband.com">thuffman@bobbroadband.com</a><b><span style='color:#E36C0A'>  </span><span style='color:maroon'>|  </span></b></span><a href="http://www.bobbroadband.com/"><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>http://www.bobbroadband.com/</span></a><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#0D0D0D'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.25in'><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:black'>Cell:  630.340.1925 | </span><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#0D0D0D'>Toll-Free Customer Support:  877.262.4553<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:18.0pt;font-family:Webdings;color:green'>P</span></b><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:navy'> </span></b><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:green'>please consider the environment prior to printing</span></b><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>