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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'>FYI<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> bb-outage-bounces@dataoutages.com [mailto:bb-outage-bounces@dataoutages.com] <b>On Behalf Of </b>audit<br><b>Sent:</b> Friday, September 09, 2011 10:11 AM<br><b>To:</b> bb-outage@dataoutages.com<br><b>Subject:</b> [Bb-Outage] Sprint planned maintenance: Sunday, Sept 18th<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b>Description: </b>BlackBerry Provisioning System – software update<br><br><b>Affected customer locations:</b> National<br><br><b>Start Date/Time:</b> Sunday September 18, 2011 1:00 AM CDT<br><br><b>End Date/Time:</b> Sunday September 18, 2011 5:00 AM CDT<br><br><b>Total Customer Downtime:</b> Up to 45 minutes<br><br><b>Affected Sprint Nextel Services:</b> Subscribers may be unable to register their device, create new accounts, or use BlackBerry subscriber web sites. Devices may not receive new service books. BlackBerry-enabled devices that request a new PIN may not receive a PIN. Customers may have to power cycle handsets once maintenance is complete <o:p></o:p></p></div></body></html>