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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>I don’t have any details. Still trying to figure out what the problem is. We aren’t getting complaints of not being able to connect to our network by our customers, but we are seeing a lot of problems between us and our upstream ITSP vendors. Our ITSP vendors also seem to be having a lot of problems with call setups.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Geoff MINA<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>---------------------------------<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>CTO/Co-Founder<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Connect First Inc. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>CCI * VB * 911<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>P: 720.335.5924<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>T: 888.410.3071<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>F: 678.265.1158<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>E: <a href="mailto:gmina@connectfirst.com">gmina@connectfirst.com</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>---------------------------------<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><a href="http://www.connectfirst.com/">www.connectfirst.com</a><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><img border=0 width=169 height=19 id="_x0000_i1026" src="cid:image001.jpg@01CCA04D.9BC581C0" alt="Description: cf-logo"><o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Tim Huffman [mailto:Tim@bobbroadband.com] <br><b>Sent:</b> Friday, November 11, 2011 8:42 AM<br><b>To:</b> Geoffrey Mina; outages@outages.org<br><b>Subject:</b> RE: [outages] Anyone seeing major IP problems right now?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Any more details? We’re having some IP issues as well, with customers reporting slowness and timeouts. We’re in Chicago, connected to Cogent and XO.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal style='margin-left:.25in'><span style='font-size:10.0pt;font-family:"Arial Black","sans-serif";color:#E36C0A'>Tim Huffman<br></span><b><i><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Director of Engineering</span></i></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.25in'><b><i><span style='font-size:14.0pt;color:#E36C0A'>Business Only</span></i></b><b><i><span style='font-size:14.0pt;color:#365F91'> Broadband<br></span></i></b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:black'>777 Oakmont Lane, Suite 2000, Westmont, IL 60559<b><br></b>Direct: 630.590.6012 | Main: 630.590.6000 | Fax: 630.986.2496<b> <br></b></span><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#1F497D'><a href="mailto:thuffman@bobbroadband.com">thuffman@bobbroadband.com</a></span><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#E36C0A'> </span></b><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:maroon'>| </span></b><span style='color:#1F497D'><a href="http://www.bobbroadband.com/"><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>http://www.bobbroadband.com/</span></a></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#0D0D0D'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.25in'><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:black'>Cell: 630.340.1925 | </span><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#0D0D0D'>Toll-Free Customer Support: 877.262.4553<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:18.0pt;font-family:Webdings;color:green'>P</span></b><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:navy'> </span></b><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:green'>please consider the environment prior to printing</span></b><span style='color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:outages-bounces@outages.org">outages-bounces@outages.org</a> <a href="mailto:[mailto:outages-bounces@outages.org]">[mailto:outages-bounces@outages.org]</a> <b>On Behalf Of </b>Geoffrey Mina<br><b>Sent:</b> Friday, November 11, 2011 9:17 AM<br><b>To:</b> <a href="mailto:outages@outages.org">outages@outages.org</a><br><b>Subject:</b> [outages] Anyone seeing major IP problems right now?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Geoff MINA<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>---------------------------------<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>CTO/Co-Founder<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Connect First Inc. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>CCI * VB * 911<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>P: 720.335.5924<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>T: 888.410.3071<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>F: 678.265.1158<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>E: <a href="mailto:gmina@connectfirst.com">gmina@connectfirst.com</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>---------------------------------<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><a href="http://www.connectfirst.com/">www.connectfirst.com</a><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><img border=0 width=169 height=19 id="Picture_x0020_1" src="cid:image001.jpg@01CCA04D.9BC581C0" alt="Description: cf-logo"><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>