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<p class="MsoNormal"><span style="color:#1F497D">There’s a bunch of mentions of this problem on their website now.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">http://trust.salesforce.com/trust/status/<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:#A6A6A6">Daniel Wolf<o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> outages-bounces@outages.org [mailto:outages-bounces@outages.org]
<b>On Behalf Of </b>George Sarlas<br>
<b>Sent:</b> Wednesday, February 22, 2012 4:52 PM<br>
<b>To:</b> Kris Arthur; frnkblk@iname.com; Outages@outages.org<br>
<b>Subject:</b> Re: [outages] Salesforce - NA7 Cluster - Slow Email-to-Case Delivery (45-50 minutes delayed) - Anyone Else Seeing This?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">I think SFDC is pretty transparent with this stuff on that status web page. In fact, sometime last year (I don’t remember when), there was a degradation in email-to-case delivery (similar to what you are describing
today) and it was reported on the Trust web page.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D">-george<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:outages-bounces@outages.org">outages-bounces@outages.org</a> [<a href="mailto:outages-bounces@outages.org">mailto:outages-bounces@outages.org</a>]
<b>On Behalf Of </b>Kris Arthur<br>
<b>Sent:</b> Wednesday, February 22, 2012 4:48 PM<br>
<b>To:</b> <a href="mailto:frnkblk@iname.com">frnkblk@iname.com</a>; <a href="mailto:Outages@outages.org">
Outages@outages.org</a><br>
<b>Subject:</b> Re: [outages] Salesforce - NA7 Cluster - Slow Email-to-Case Delivery (45-50 minutes delayed) - Anyone Else Seeing This?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Yes, but that can’t be “trusted”. Trust me… at least not for these impairments where it is not a full outage.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">Kris Arthur</span></b><span style="color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Frank Bulk [<a href="mailto:frnkblk@iname.com">mailto:frnkblk@iname.com</a>]
<br>
<b>Sent:</b> Wednesday, February 22, 2012 4:46 PM<br>
<b>To:</b> Kris Arthur; <a href="mailto:Outages@outages.org">Outages@outages.org</a><br>
<b>Subject:</b> RE: Salesforce - NA7 Cluster - Slow Email-to-Case Delivery (45-50 minutes delayed) - Anyone Else Seeing This?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">No current according to here:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D"><a href="http://trust.salesforce.com/trust/status/">http://trust.salesforce.com/trust/status/</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">Frank<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:outages-bounces@outages.org">outages-bounces@outages.org</a> [<a href="mailto:outages-bounces@outages.org">mailto:outages-bounces@outages.org</a>]
<b>On Behalf Of </b>Kris Arthur<br>
<b>Sent:</b> Wednesday, February 22, 2012 4:33 PM<br>
<b>To:</b> <a href="mailto:Outages@outages.org">Outages@outages.org</a><br>
<b>Subject:</b> [outages] Salesforce - NA7 Cluster - Slow Email-to-Case Delivery (45-50 minutes delayed) - Anyone Else Seeing This?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Salesforce - NA7 Cluster - Slow Email-to-Case Delivery (45-50 minutes delayed) - Anyone Else Seeing This?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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