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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'>Confirmed again on twitter.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> outages-bounces@outages.org [mailto:outages-bounces@outages.org] <b>On Behalf Of </b>Andy Freivogel<br><b>Sent:</b> Friday, June 15, 2012 3:46 PM<br><b>To:</b> Marco Prechel<br><b>Cc:</b> outages@outages.org<br><b>Subject:</b> Re: [outages] Elavon Payment gateway timing out when processing<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>It's a national outage... we use Elavon and all related sites are down. Our POS vendor has confirmed this is a national issue with no ETR.<o:p></o:p></p><div><p class=MsoNormal><br clear=all><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'>Andy Freivogel<span style='color:gray'> | Director of IT | </span><span style='color:#DF6433'>Intelligentsia Coffee & Tea, Inc.<br></span><span style='color:gray'>1850 W. Fulton St. Chicago IL 60612 | 2737 N. San Fernando Rd. Los Angeles CA 90065<br>Cell: 312 208 9212 | Direct: 312 521 7965 | Fax: 312 533 4489</span></span><o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif";color:gray'>check out our new website:</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif";color:gray'><a href="http://www.intelligentsiacoffee.com" target="_blank">http://www.intelligentsiacoffee.com</a></span><o:p></o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'><br><br><o:p></o:p></p><div><p class=MsoNormal>On Fri, Jun 15, 2012 at 3:40 PM, Marco Prechel <<a href="mailto:Marco.Prechel@millicorp.com" target="_blank">Marco.Prechel@millicorp.com</a>> wrote:<o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Is anyone else seeing issues processing payments through Elavon/VirtualMerchant? Their gateway is timing out when processing payments, can’t process through merchant portal either.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>All numbers we have for Elavon are ringing busy/disco. Anyone seeing similar?<o:p></o:p></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>Outages mailing list<br><a href="mailto:Outages@outages.org">Outages@outages.org</a><br><a href="https://puck.nether.net/mailman/listinfo/outages" target="_blank">https://puck.nether.net/mailman/listinfo/outages</a><o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>