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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Yes, our external monitoring has noticed quite a few issues with Ultradns having timeout issues today. They clear up within a minute, but I was just going to
open a ticket with Ultra.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">We’re seeing things like:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">(Snippet)<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="color:black">Web Ops Email,<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="color:black">High response times recorded for crm.xxx [udns1.ultradns.net], protocol DNS advanced, error Check timed out, time 07/11/2012 12:03:33, location Los Angeles, CA<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="color:black">Web Ops Email,<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="color:black">High response times recorded for crm.xxx [udns2.ultradns.net], protocol DNS advanced, error Check timed out, time 07/11/2012 11:23:05, location Los Angeles, CA<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="color:black">Web Ops Email,<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="color:black">Connection problems detected with crm.xxx [udns2.ultradns.net], protocol DNS advanced, error connection timed out, time 07/11/2012 11:51:04, location New York, NY,<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">And note, its nodes udns1 and udns2, and from Both coasts. Been happening since about 8:50am Pacific.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">-Greg
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> outages-bounces@outages.org [mailto:outages-bounces@outages.org]
<b>On Behalf Of </b>Frank Bulk<br>
<b>Sent:</b> Wednesday, July 11, 2012 11:48 AM<br>
<b>To:</b> 'Randy Johnson'; outages@outages.org<br>
<b>Subject:</b> Re: [outages] NeuStar UltraDNS ?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">Is the issue with DNS, accessing their site, or something else? Can you share some more details?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">Frank<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:outages-bounces@outages.org">outages-bounces@outages.org</a> <a href="mailto:[mailto:outages-bounces@outages.org]">
[mailto:outages-bounces@outages.org]</a> <b>On Behalf Of </b>Randy Johnson<br>
<b>Sent:</b> Wednesday, July 11, 2012 1:36 PM<br>
<b>To:</b> <a href="mailto:outages@outages.org">outages@outages.org</a><br>
<b>Subject:</b> [outages] NeuStar UltraDNS ?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black">Anyone using Ultra DNS ?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black">Are you seeing issues ?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black">From our side, Ultra appears to be up/down/up since about 0900 PDT today.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black">This communication, including attachments, is confidential and may contain proprietary information intended only for the proposed recipient. Please notify the
sender and delete this message if you believe that you have received this message in error or if you are not the proposed recipient. Unauthorized disclosure, copying, or distribution of the information is strictly prohibited. Please also be aware Avalara does
not provide client-specific tax management advice. Recipients seeking advice on specific tax matters should conduct their own due diligence and seek advice from a qualified tax practitioner before relying on any information contained herein.
<o:p></o:p></span></p>
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