<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 14 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Seems to be a known issue, when visiting pnc.com I get a message titled “Repairs in progress” saying “While we're fixing the problem, you can still sign on
to Online Banking and other services below.”<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">https://www.onlinebanking.pnc.com/ does not seem to be effected (or at least does not have an error page up).
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Looks like they are blocking ICMP at their edge, my trace ends up at the same path as yours.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">C:\Users\jake>tracert www.pnc.com<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Tracing route to www.pnc.com [170.201.60.3]<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">over a maximum of 30 hops:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> 1 10 ms 1 ms <1 ms v403.lax.ubiquity.io [72.37.224.129]<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> 2 1 ms 2 ms 4 ms xe-1-0-3.ar1.lax2.us.nlayer.net [69.31.127.45]<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> 3 <1 ms <1 ms <1 ms ae1-60g.cr1.lax1.us.nlayer.net [69.31.127.129]<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> 4 2 ms 2 ms * ae2-50g.ar1.lax1.us.nlayer.net [69.31.127.142]<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> 5 1 ms <1 ms <1 ms TenGigE0-3-4-0.GW4.LAX15.ALTER.NET [152.179.21.13]<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> 6 <1 ms <1 ms 1 ms 0.ge-3-0-0.XL4.LAX15.ALTER.NET [152.63.115.181]<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> 7 2 ms 1 ms 2 ms 0.xe-5-1-1.XT2.LAX9.ALTER.NET [152.63.5.117]<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> 8 2 ms 3 ms 2 ms VLAN20-TenGigabitEthernet9-0.SA2.LAX9.ALTER.NET [152.63.116.57]<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> 9 * * * Request timed out.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">10 * * * Request timed out.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">11 *<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> outages-bounces@outages.org [mailto:outages-bounces@outages.org]
<b>On Behalf Of </b>Brandon Galbraith<br>
<b>Sent:</b> Thursday, September 27, 2012 9:40 AM<br>
<b>To:</b> outages<br>
<b>Subject:</b> [HMS-SPAM] [outages] pnc.com/pncvirtualwallet.com<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><a href="http://pnc.com">pnc.com</a> and <a href="http://pncvirtualwallet.com">
pncvirtualwallet.com</a> appear down from Chicago, IL on Comcast fiber connection. Is anyone seeing similar issues?<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<div>
<p class="MsoNormal">traceroute to <a href="http://pnc.com">pnc.com</a> (170.201.60.3), 64 hops max, 52 byte packets<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> 3 <a href="http://te-0-8-0-0-ar01.area4.il.chicago.comcast.net">te-0-8-0-0-ar01.area4.il.chicago.comcast.net</a> (69.139.200.137) 11.540 ms 9.807 ms 7.451 ms<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> 4 <a href="http://pos-3-12-0-0-cr01.350ecermak.il.ibone.comcast.net">pos-3-12-0-0-cr01.350ecermak.il.ibone.comcast.net</a> (68.86.91.233) 10.902 ms 10.016 ms 8.221 ms<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> 5 <a href="http://pos-0-13-0-0-pe01.350ecermak.il.ibone.comcast.net">pos-0-13-0-0-pe01.350ecermak.il.ibone.comcast.net</a> (68.86.87.250) 7.479 ms 7.336 ms 7.216 ms<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> 6 <a href="http://ix-1-3-0-0.tcore2.ct8-chicago.as6453.net">ix-1-3-0-0.tcore2.ct8-chicago.as6453.net</a> (206.82.141.137) 19.081 ms 6.789 ms 7.133 ms<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> 7 64.86.79.2 (64.86.79.2) 6.709 ms 7.219 ms 7.316 ms<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> 8 206.82.141.134 (206.82.141.134) 7.208 ms 6.755 ms 7.312 ms<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> 9 <a href="http://0.so-2-0-1.xt1.dca6.alter.net">0.so-2-0-1.xt1.dca6.alter.net</a> (152.63.13.18) 35.845 ms 35.466 ms 35.397 ms<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">10 <a href="http://20.tengigabitethernet9-0.sa1.dca6.alter.net">20.tengigabitethernet9-0.sa1.dca6.alter.net</a> (152.63.42.13) 35.428 ms 35.587 ms 35.965 ms<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">11 * * *<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">12 * * *<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">13 * * *<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">1<o:p></o:p></p>
</div>
</div>
</div>
</body>
</html>