Anyone else having any issues reaching IP's on Charter communications? We have 3 sites down from our monitoring tool(peered via Level 3) and trace routes from level3's looking glass fail. Their looking glass also shows no routers to the /4 that our IP is part of. I've noticed issues from Centurylink's Looking glass as well on certain POP's and from Cogent as well. <br>
<br>Traceroutes: I had to remove our office IP's for privacy but I think it gets the point across that we can't reach both ways. Oddly enough SSH seems to work sometimes so I wonder if its mostly an ICMP issue with occasional drops of other traffic. <br>
<br>Office is in Ohio, IP/other route is in Tennessee but we also have it down in South and North Carolina. <br><br>From our office to the IP in question:<br><br><br>Tracing route to <a href="http://75-137-33-21.static.jcsn.tn.charter.com">75-137-33-21.static.jcsn.tn.charter.com</a> [75.137.33.21]<br>
over a maximum of 30 hops:<br><br> 1 1 ms 1 ms 1 ms 172.23.0.1<br> 2 34 ms 35 ms 35 ms <Scrubbed><br> 3 176 ms 203 ms 203 ms <Scrubbed><br> 4 22 ms 22 ms * <a href="http://vlan213.car1.Detroit1.Level3.net">vlan213.car1.Detroit1.Level3.net</a> [4.53.76.5]<br>
5 35 ms 35 ms 34 ms <a href="http://ae-8-8.ebr2.Chicago1.Level3.net">ae-8-8.ebr2.Chicago1.Level3.net</a> [4.69.133.242]<br> 6 37 ms 37 ms 37 ms <a href="http://ae-23-52.car3.chicago1.level3.net">ae-23-52.car3.chicago1.level3.net</a> [4.69.138.37]<br>
<br> 7 79 ms 44 ms 41 ms 4.68.127.138<br> 8 84 ms 71 ms 71 ms <a href="http://nyk-bb1-link.telia.net">nyk-bb1-link.telia.net</a> [213.155.131.240]<br> 9 94 ms 58 ms 58 ms <a href="http://ash-bb3-link.telia.net">ash-bb3-link.telia.net</a> [213.155.134.149]<br>
10 * * * Request timed out.<br> 11 * * * Request timed out.<br> 12 * * * Request timed out.<br> 13 * * * Request timed out.<br> 14 * * * Request timed out.<br>
15 * * * Request timed out.<br> 16 * * * Request timed out.<br> 17 * * * Request timed out.<br> 18 * * * Request timed out.<br> 19 * * * Request timed out.<br>
20 * * * Request timed out.<br> 21 * * * Request timed out.<br> 22 * * * Request timed out.<br> 23 * * * Request timed out.<br> 24 * * * Request timed out.<br>
25 * * * Request timed out.<br> 26 * * * Request timed out.<br> 27 * * * Request timed out.<br> 28 * * * Request timed out.<br> 29 * * * Request timed out.<br>
30 * * * Request timed out.<br><br><br>Traceroutes from our router back to our office:(got into it via DSL link)<br> 1 * * *<br> 2 * * *<br> 3 * * *<br> 4 * * *<br>
<br>Traceroutes from our router to <a href="http://8.8.8.8">8.8.8.8</a>:<br><br>Tracing route to 8.8.8.8 from 75.137.33.22 over a maximum of 30 hops<br> 1 5ms 3ms 5ms 75.137.33.21<br> 2 14ms 9ms 12ms 10.214.212.1<br>
3 8ms 10ms 12ms 96.34.70.4<br> 4 11ms 27ms 11ms 96.34.71.178<br> 5 18ms 26ms 20ms 96.34.79.74<br> 6 18ms 22ms 18ms 96.34.79.62<br> 7 35ms 32ms 31ms 96.34.78.18<br>
8 44ms 35ms 35ms 96.34.2.70<br> 9 33ms 31ms 34ms 96.34.3.17<br> 10 31ms 33ms 33ms 96.34.150.46<br> 11 32ms 31ms 32ms 72.14.239.100<br> 12 33ms 34ms 32ms 66.249.94.24<br>
13 34ms 34ms 49ms 209.85.248.57<br> 14 * * *<br> 15 34ms 32ms 31ms 8.8.8.8<br><br><br>