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<div class="moz-cite-prefix">In response to our ticket about the
fact that the DNS outage took out their SIP trunking towards
customers:<br>
<br>
<span
style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black"><b><strong><span
style="font-family:"Arial","sans-serif"">Verizon
Customer,</span></strong><br>
<br>
<strong><span
style="font-family:"Arial","sans-serif"">Your
ticket was cross-referenced to a higher-level outage
ticket that impacted multiple customers as a result of a
DNS issue. The issue was repaired as of 3:27pm ET, and a
RFO/post-mortem will be compiled and made available to
your Verizon account reprentative outside of this ticket.
The master and all associated cross-referenced tickets
will be autoclosed in 24 hours. If you are still
experiencing service-affecting issues, please let us know
prior to ticket closure.</span></strong><br>
<br>
<strong><span
style="font-family:"Arial","sans-serif"">Thank
you,</span></strong><br>
<br>
<strong><span
style="font-family:"Arial","sans-serif"">John<br>
<br>
<br>
</span></strong></b></span>
<pre class="moz-signature" cols="72">In other words, "we don't really want to tell you what went wrong, but if you insist you can hassle your account rep."
--Jon Radel
<a class="moz-txt-link-abbreviated" href="mailto:jradel@vantage.com">jradel@vantage.com</a>
267-756-1014</pre>
On 4/18/13 3:31 PM, Network Operations wrote:<br>
</div>
<blockquote
cite="mid:7E55C7FCF9907D41AD6373EADC4FE76D5D05BB79@XCGSTRVA002.etsms.com"
type="cite">
<pre wrap="">Having issues with Verizon DNS Servers.
Called their main tech support. They confirmed a "domain outage" with no ETA or reason.
Can anyone shed some light?
_______________________________________________
Outages mailing list
<a class="moz-txt-link-abbreviated" href="mailto:Outages@outages.org">Outages@outages.org</a>
<a class="moz-txt-link-freetext" href="https://puck.nether.net/mailman/listinfo/outages">https://puck.nether.net/mailman/listinfo/outages</a>
</pre>
</blockquote>
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