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<p class="MsoNormal"><strong>The root cause has been identified on the Verizon network and described as:
</strong>IP Voice networks are experiencing trouble with authoritative DNS servers responsible for domain name resolution<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif"">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif"">Theresa<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"> Outages [mailto:outages-bounces@outages.org]
<b>On Behalf Of </b>Chris Stone<br>
<b>Sent:</b> Thursday, April 18, 2013 11:43 AM<br>
<b>To:</b> outages@outages.org<br>
<b>Subject:</b> Re: [outages] PacWest Telecom SIP Outage since 1 am PST<o:p></o:p></span></p>
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<p class="MsoNormal">We are seeing a SIP outage with Verizon since about 10:45am MDT - none of the DIDs we have provisioned through Verizon are ringing through - fast busy or number not in service recording. We have a ticket open with Verizon and they also
have a master ticket, although we do not have that number. Their update page says the tickets are 'being worked'....<br>
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Chris<br>
<br>
On 04/18/2013 10:26 AM, Darren Schreiber wrote:<o:p></o:p></p>
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<p class="MsoNormal">We have a bunch of clients on PacWest and all is working over here…<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:
</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Josh Jacoby <<a href="mailto:josh@wholesalepbx.com">josh@wholesalepbx.com</a>><br>
<b>Date: </b>Thursday, April 18, 2013 7:42 AM<br>
<b>To: </b>"<a href="mailto:outages@outages.org">outages@outages.org</a>" <<a href="mailto:outages@outages.org">outages@outages.org</a>><br>
<b>Subject: </b>[outages] PacWest Telecom SIP Outage since 1 am PST<o:p></o:p></span></p>
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<p class="MsoNormal">PacWest Telecom has an inbound outage that they say began at approximately 1 am Pacific time today. I reported the outage at 5:15 am and was told there was a hardware failure overnight and that I would be switched to a different machine.
<o:p></o:p></p>
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<p class="MsoNormal">7:45 am and four phone calls later this remains down and no ETA is available.<o:p></o:p></p>
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<o:p></o:p></p>
<pre>_______________________________________________<o:p></o:p></pre>
<pre>Outages mailing list<o:p></o:p></pre>
<pre><a href="mailto:Outages@outages.org">Outages@outages.org</a><o:p></o:p></pre>
<pre><a href="https://puck.nether.net/mailman/listinfo/outages">https://puck.nether.net/mailman/listinfo/outages</a><o:p></o:p></pre>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">No virus found in this message.<br>
Checked by AVG - <a href="http://www.avg.com">www.avg.com</a><br>
Version: 2013.0.2904 / Virus Database: 3162/6241 - Release Date: 04/12/13<o:p></o:p></p>
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