<div dir="ltr"><p class="" style="margin:0px;padding:0px 0px 3px 1px;list-style-type:none;font-size:1.8em;color:rgb(0,0,0);font-family:Arial;line-height:17.265625px">Event Summary</p><div class="" style="margin:0px 0px 15px;padding:0px;list-style-type:none;clear:both;width:1146px;color:rgb(0,0,0);background-color:rgb(227,227,227);font-family:Arial;font-size:12px;line-height:17.265625px">
<div class="" style="margin:0px;padding:3px 0px 3px 5px;list-style-type:none;clear:both;color:rgb(255,255,255);font-size:1em;font-weight:bold;width:inherit;height:23px;line-height:2;background-image:url(https://mylevel3.net/portalWeb/framework/skins/l3enabledportal_nov2008/images/common/bg_title.gif)!important;background-color:rgb(60,60,60)!important;background-repeat:repeat no-repeat!important">
<span style="margin:0px;padding:0px 5px 0px 18px;list-style-type:none;border:0px;font-family:inherit;font-size:inherit;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;vertical-align:baseline;background-image:url(https://mylevel3.net/portalWeb/framework/skins/l3enabledportal_nov2008/images/common/bullet_redsquare.png);height:21px;background-repeat:no-repeat no-repeat">Network Event Detail</span></div>
<div class="" style="margin:0px;padding:8px 20px;list-style-type:none;clear:both"><table cellpadding="0" cellspacing="5" border="0" width="100%" style="margin:0px;padding:0px;list-style-type:none;border-collapse:collapse;border-spacing:0px">
<tbody style="margin:0px;padding:0px;list-style-type:none"><tr style="margin:0px;padding:0px;list-style-type:none"><td valign="top" width="30%" style="padding:3px 5px 2px;list-style-type:none">Network Event Summary:</td><td style="padding:3px 5px 2px;list-style-type:none">
A fiber cut between Comstock, TX and Del Rio, TX is impacting unprotected services.  </td></tr><tr style="margin:0px;padding:0px;list-style-type:none"><td valign="top" style="padding:3px 5px 2px;list-style-type:none">Event Ticket ID:</td>
<td style="padding:3px 5px 2px;list-style-type:none">6909547</td></tr><tr style="margin:0px;padding:0px;list-style-type:none"><td valign="top" style="padding:3px 5px 2px;list-style-type:none">Market Area Affected:</td><td style="padding:3px 5px 2px;list-style-type:none">
Comstock, TX to Del Rio, TX  </td></tr><tr style="margin:0px;padding:0px;list-style-type:none"><td valign="top" style="padding:3px 5px 2px;list-style-type:none">Ticket Create Date:</td><td style="padding:3px 5px 2px;list-style-type:none">
8/15/13 2:19:45 PM GMT  </td></tr><tr style="margin:0px;padding:0px;list-style-type:none"><td valign="top" style="padding:3px 5px 2px;list-style-type:none">Impacted For:</td><td style="padding:3px 5px 2px;list-style-type:none">
<b style="margin:0px;padding:0px;list-style-type:none">14 hours 11 minutes</b>  </td></tr><tr style="margin:0px;padding:0px;list-style-type:none"><td valign="top" style="padding:3px 5px 2px;list-style-type:none">Event Status:</td>
<td style="padding:3px 5px 2px;list-style-type:none">Active  </td></tr><tr style="margin:0px;padding:0px;list-style-type:none"><td valign="top" style="padding:3px 5px 2px;list-style-type:none">Resolve Date:</td><td style="padding:3px 5px 2px;list-style-type:none">
 </td></tr><tr style="margin:0px;padding:0px;list-style-type:none"><td valign="top" style="padding:3px 5px 2px;list-style-type:none">Time Since Last Update:</td><td style="padding:3px 5px 2px;list-style-type:none"><b style="margin:0px;padding:0px;list-style-type:none">51 minutes</b>  </td>
</tr><tr style="margin:0px;padding:0px;list-style-type:none"><td colspan="2" valign="top" style="padding:3px 5px 2px;list-style-type:none"><b style="margin:0px;padding:0px;list-style-type:none">There are currently no reported impacts to your services caused by this network event. If you are experiencing a service disruption, please report the issue to Level 3 by submitting a ticket via the MyLevel3 Portal or calling 877-4LEVEL3.</b><br style="margin:0px;padding:0px;list-style-type:none">
</td></tr></tbody></table></div><div class="" style="margin:0px;padding:3px 0px 3px 5px;list-style-type:none;clear:both;color:rgb(255,255,255);font-size:1em;font-weight:bold;width:inherit;height:23px;line-height:2;background-image:url(https://mylevel3.net/portalWeb/framework/skins/l3enabledportal_nov2008/images/common/bg_title.gif)!important;background-color:rgb(60,60,60)!important;background-repeat:repeat no-repeat!important">
<span style="margin:0px;padding:0px 5px 0px 18px;list-style-type:none;border:0px;font-family:inherit;font-size:inherit;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;vertical-align:baseline;background-image:url(https://mylevel3.net/portalWeb/framework/skins/l3enabledportal_nov2008/images/common/bullet_redsquare.png);height:21px;background-repeat:no-repeat no-repeat">Recent Notes</span></div>
<div class="" style="margin:0px;padding:8px 20px;list-style-type:none;clear:both"><table cellspacing="1" cellpadding="2" width="99%" style="margin:0px;padding:0px;list-style-type:none;border-collapse:collapse;border-spacing:0px;border:1px solid rgb(0,0,0)">
<tbody style="margin:0px;padding:0px;list-style-type:none"><tr style="margin:0px;padding:0px;list-style-type:none"><td width="27%" style="padding:2px;list-style-type:none;background-color:rgb(60,60,60);color:rgb(255,255,255);font-weight:bold">
Date</td><td width="73%" style="padding:2px;list-style-type:none;background-color:rgb(60,60,60);color:rgb(255,255,255);font-weight:bold">Notes</td></tr><tr style="margin:0px;padding:0px;list-style-type:none"><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(255,255,255)">
8/16/13 3:12:32 AM GMT</td><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(255,255,255)">The Transport NOC reported that splicing on the North pit has commenced. An estimated time to restore of 04:30 GMT has been provided. The next update will be provided once services begin to restore or new information becomes available.</td>
</tr><tr style="margin:0px;padding:0px;list-style-type:none"><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(238,238,238)">8/16/13 2:32:13 AM GMT</td><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(238,238,238)">
The Transport NOC reported that splicing has commenced on the south end and preparations for splicing are ongoing on the north end at this time.</td></tr><tr style="margin:0px;padding:0px;list-style-type:none"><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(255,255,255)">
8/16/13 2:13:51 AM GMT</td><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(255,255,255)">Splicing preparations are continuing at this time and an updated start time for splicing has not been provided.</td>
</tr><tr style="margin:0px;padding:0px;list-style-type:none"><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(238,238,238)">8/16/13 12:57:21 AM GMT</td><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(238,238,238)">
The Transport NOC advised that excavating is ongoing on the north end at this time and splicing is expected to begin shortly on the south end.</td></tr><tr style="margin:0px;padding:0px;list-style-type:none"><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(255,255,255)">
8/16/13 12:03:47 AM GMT</td><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(255,255,255)">The Transport NOC informed that the south pit has been excavated and the fibers are being prepared for splicing, and excavating is ongoing on the north pit at this time. Furthermore, splicing is expected to commence at approximately 01:00 GMT.</td>
</tr><tr style="margin:0px;padding:0px;list-style-type:none"><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(238,238,238)">8/15/13 11:18:12 PM GMT</td><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(238,238,238)">
The Transport NOC reported that the splice crew has arrived to the site. Additionally, the excavation crew is continuing to dig to create a new splice area and an estimated start time for splicing is unknown at this time.</td>
</tr><tr style="margin:0px;padding:0px;list-style-type:none"><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(255,255,255)">8/15/13 10:43:46 PM GMT</td><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(255,255,255)">
The Transport NOC advised that the splice crew is expected to arrive to the site shortly to begin repairs.</td></tr><tr style="margin:0px;padding:0px;list-style-type:none"><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(238,238,238)">
8/15/13 9:31:13 PM GMT</td><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(238,238,238)">The Transport NOC reported that the excavation team arrived to the site at approximately 21:00 GMT and the splice crew remains en route with an updated estimated arrival time of 22:30 GMT.</td>
</tr><tr style="margin:0px;padding:0px;list-style-type:none"><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(255,255,255)">8/15/13 8:49:26 PM GMT</td><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(255,255,255)">
The Transport NOC advised that the excavation team has not arrived to the site and an updated estimated arrival time has not been provided at this time.</td></tr><tr style="margin:0px;padding:0px;list-style-type:none"><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(238,238,238)">
8/15/13 8:02:05 PM GMT</td><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(238,238,238)">The Transport NOC informed that the excavation team and splice crew are still en route to the site and the estimated arrival times remain unchanged at this time.</td>
</tr><tr style="margin:0px;padding:0px;list-style-type:none"><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(255,255,255)">8/15/13 7:06:40 PM GMT</td><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(255,255,255)">
The Transport NOC reports that Field Services arrived on site and isolated the location of the fiber cut. Drilling was being done at the site by workers who were installing a billboard and caused the fiber cut. An excavation team has been engaged with an ETA of 20:30 GMT. A splice crew has been engaged with an ETA of 22:00 GMT. No estimated restoral time is currently available.</td>
</tr><tr style="margin:0px;padding:0px;list-style-type:none"><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(238,238,238)">8/15/13 6:10:47 PM GMT</td><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(238,238,238)">
Field Services continue en route to the site. The ETA remains 18:30 GMT.</td></tr><tr style="margin:0px;padding:0px;list-style-type:none"><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(255,255,255)">
8/15/13 5:04:33 PM GMT</td><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(255,255,255)">Field Services have provided an updated ETA to the site of 18:30 GMT.</td></tr><tr style="margin:0px;padding:0px;list-style-type:none">
<td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(238,238,238)">8/15/13 4:12:39 PM GMT</td><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(238,238,238)">Field Services continue en route to the site with an ETA of 17:30 GMT.</td>
</tr><tr style="margin:0px;padding:0px;list-style-type:none"><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(255,255,255)">8/15/13 3:04:31 PM GMT</td><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(255,255,255)">
Field Services is en route to the site to further investigate the fiber cut. The ETA remains at 17:30 GMT.</td></tr><tr style="margin:0px;padding:0px;list-style-type:none"><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(238,238,238)">
8/15/13 2:31:58 PM GMT</td><td valign="top" style="padding:2px;list-style-type:none;background-color:rgb(238,238,238)">The Transport NOC reports that a fiber cut between Comstock, TX and Del Rio, TX is impacting unprotected services. Field Services has been engaged to investigate and an ETA of 17:30 GMT has been provided.</td>
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