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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Same here. Our White Plains NY POP starting having issues at about 9:05am. Had to shut down circuit. Ticket has been opened with Level3.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> Outages [mailto:outages-bounces@outages.org] <b>On Behalf Of </b>Darren Schreiber<br><b>Sent:</b> Saturday, October 19, 2013 10:04 AM<br><b>To:</b> Tim Glen; 'Sajal Kayan'; OUTAGES Mailing List<br><b>Subject:</b> Re: [outages] Road Runner/Level 3 broked?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>I can confirm the same from our datacenter in NY. Tracepath goes in a loop…<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>From: </span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Tim Glen <<a href="mailto:tglen@asicentral.com">tglen@asicentral.com</a>><br><b>Date: </b>Saturday, October 19, 2013 6:59 AM<br><b>To: </b>'Sajal Kayan' <<a href="mailto:sajal83@gmail.com">sajal83@gmail.com</a>>, OUTAGES Mailing List <<a href="mailto:Outages@outages.org">Outages@outages.org</a>><br><b>Subject: </b>Re: [outages] Road Runner/Level 3 broked?<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>I just opened a ticket with L3. </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>I've been having packet loss since 9:07AM today over my L3 circuit. </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>I am in Philly and L3's customer access router is experiencing high packet loss.</span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p></div><p class=MsoNormal><span style='font-family:"Century Schoolbook","serif";color:black'>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Century Schoolbook","serif";color:black'>Timothy Glen</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Century Schoolbook","serif";color:black'>Sr. Network Engineer</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Century Schoolbook","serif";color:red'>Advertising Specialty</span><span style='font-family:"Century Schoolbook","serif";color:black'> Institute | Promoting Success</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Century Schoolbook","serif";color:black'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Century Schoolbook","serif";color:black'><a href="mailto:tglen@asicentral.com">tglen@asicentral.com</a></span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Century Schoolbook","serif";color:black'>tel: (215) 953-3692</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Century Schoolbook","serif";color:black'>fax: (215) 953-3759</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Century Schoolbook","serif";color:#009900'>Think before you print.</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><hr size=2 width="100%" align=center></span></div><p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> Outages [<a href="mailto:outages-bounces@outages.org">mailto:outages-bounces@outages.org</a>] <b>On Behalf Of </b>Sajal Kayan<br><b>Sent:</b> Saturday, October 19, 2013 9:52 AM<br><b>To:</b> OUTAGES Mailing List<br><b>Subject:</b> [outages] Road Runner/Level 3 broked?</span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>Using road runner in Brooklyn NY. <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>Cant access certain sites ( Facebook, twitter, citibank) . All of them have one thing in common, they go thru level3.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>(FYI full name of hop 7 is <a href="http://xe-4-2-0.edge4.frankfurt1.level3.net">xe-4-2-0.edge4.frankfurt1.level3.net</a> )<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>sajal@sajal-laptop:~$ mtr --report <a href="http://www.citi.com">www.citi.com</a><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>HOST: sajal-laptop Loss% Snt Last Avg Best Wrst StDev<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> 1.|-- 192.168.1.1 0.0% 10 1.2 110.3 1.0 603.9 230.5<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> 2.|-- cpe-24-90-104-1.nyc.res.r 0.0% 10 37.9 207.9 17.0 1418. 444.2<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> 3.|-- tge-0-0-0-1.nycmnyr-rtr2. 0.0% 10 9.8 93.3 9.4 471.9 170.3<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> 4.|-- agg23.nyquny9101r.nyc.rr. 0.0% 10 12.6 78.3 10.1 402.2 142.2<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> 5.|-- 107.14.19.22 0.0% 10 13.8 64.6 11.5 331.0 112.6<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> 6.|-- ae-0-0.pr0.nyc30.tbone.rr 0.0% 10 13.8 50.9 11.4 257.6 82.3<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> 7.|-- xe-4-2-0.edge4.frankfurt1 0.0% 10 13.4 35.0 9.1 186.5 55.8<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> 8.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>sajal@sajal-laptop:~$ <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>sajal@sajal-laptop:~$ mtr --report <a href="http://www.twitter.com">www.twitter.com</a><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>HOST: sajal-laptop Loss% Snt Last Avg Best Wrst StDev<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> 1.|-- 192.168.1.1 0.0% 10 1.2 2.9 1.0 9.5 2.8<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> 2.|-- cpe-24-90-104-1.nyc.res.r 0.0% 10 151.6 184.3 75.8 529.8 137.6<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> 3.|-- tge-0-0-0-1.nycmnyr-rtr2. 0.0% 10 252.6 160.8 64.7 299.7 87.2<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> 4.|-- agg23.nyquny9101r.nyc.rr. 0.0% 10 243.5 166.4 64.1 345.8 88.3<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> 5.|-- ae-3-0.cr0.nyc20.tbone.rr 0.0% 10 246.7 189.2 88.6 309.1 75.7<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> 6.|-- 107.14.17.169 0.0% 10 256.6 175.3 102.6 256.6 60.5<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> 7.|-- xe-4-2-0.edge4.frankfurt1 0.0% 10 258.6 179.6 95.4 302.2 69.1<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> 8.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>sajal@sajal-laptop:~$ <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>sajal@sajal-laptop:~$ mtr --report <a href="http://www.facebook.com">www.facebook.com</a><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>HOST: sajal-laptop Loss% Snt Last Avg Best Wrst StDev<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> 1.|-- 192.168.1.1 0.0% 10 4.0 3.1 1.1 8.5 2.8<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> 2.|-- cpe-24-90-104-1.nyc.res.r 0.0% 10 225.9 163.7 97.8 252.8 57.0<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> 3.|-- tge-0-0-0-1.nycmnyr-rtr2. 0.0% 10 298.0 168.6 69.3 298.0 79.0<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> 4.|-- agg23.nyquny9101r.nyc.rr. 0.0% 10 292.5 155.0 90.8 292.5 71.0<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> 5.|-- ae-3-0.cr0.nyc20.tbone.rr 0.0% 10 239.0 148.6 68.5 248.6 63.2<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> 6.|-- 107.14.17.169 0.0% 10 268.1 148.7 73.0 268.1 64.9<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> 7.|-- xe-4-2-0.edge4.frankfurt1 10.0% 10 235.1 130.2 66.2 235.1 49.2<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'> 8.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>sajal@sajal-laptop:~$ <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>-Sajal <o:p></o:p></span></p></div></div></div></div></div></body></html>