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<div>Level3 just called me back for the ticket I filed. Tech was very knowledgable. Is aware of the issue (obviously) and has attached my ticket to the master event ticket so that I can see realtime updates.</div>
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<div>Appears the ETA is within the next 2 hours.</div>
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<span style="font-weight:bold">From: </span>Darren Schreiber <<a href="mailto:darren@2600hz.com">darren@2600hz.com</a>><br>
<span style="font-weight:bold">Date: </span>Saturday, October 19, 2013 7:03 AM<br>
<span style="font-weight:bold">To: </span>Tim Glen <<a href="mailto:tglen@asicentral.com">tglen@asicentral.com</a>>, 'Sajal Kayan' <<a href="mailto:sajal83@gmail.com">sajal83@gmail.com</a>>, OUTAGES Mailing List <<a href="mailto:Outages@outages.org">Outages@outages.org</a>><br>
<span style="font-weight:bold">Subject: </span>Re: [outages] Road Runner/Level 3 broked?<br>
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<div>I can confirm the same from our datacenter in NY. Tracepath goes in a loop…</div>
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<span style="font-weight:bold">From: </span>Tim Glen <<a href="mailto:tglen@asicentral.com">tglen@asicentral.com</a>><br>
<span style="font-weight:bold">Date: </span>Saturday, October 19, 2013 6:59 AM<br>
<span style="font-weight:bold">To: </span>'Sajal Kayan' <<a href="mailto:sajal83@gmail.com">sajal83@gmail.com</a>>, OUTAGES Mailing List <<a href="mailto:Outages@outages.org">Outages@outages.org</a>><br>
<span style="font-weight:bold">Subject: </span>Re: [outages] Road Runner/Level 3 broked?<br>
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<div dir="ltr" align="left"><span class="070085813-19102013"><font color="#0000ff" size="2" face="Arial">I just opened a ticket with L3.
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<div dir="ltr" align="left"><span class="070085813-19102013"><font color="#0000ff" size="2" face="Arial"></font></span> </div>
<div dir="ltr" align="left"><span class="070085813-19102013"><font color="#0000ff" size="2" face="Arial">I've been having packet loss since 9:07AM today over my L3 circuit.
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<div dir="ltr" align="left"><span class="070085813-19102013"><font color="#0000ff" size="2" face="Arial"></font></span> </div>
<div dir="ltr" align="left"><span class="070085813-19102013"><font color="#0000ff" size="2" face="Arial">I am in Philly and L3's customer access router is experiencing high packet loss.</font></span></div>
<div dir="ltr" align="left"><span class="070085813-19102013"><font color="#0000ff" size="2" face="Arial"></font></span> </div>
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<p style="MARGIN: 0in 0in 0pt" class="MsoNormal" align="left"><span style="font-family: 'Century Schoolbook', serif; "><font size="3">~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~<!--?xml:namespace prefix = o ns =
"urn:schemas-microsoft-com:office:office" /--><o:p></o:p></font></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><span style="font-family: 'Century Schoolbook', serif; "><font size="3">Timothy Glen<o:p></o:p></font></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><span style="font-family: 'Century Schoolbook', serif; "><font size="3">Sr. Network Engineer<o:p></o:p></font></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><font size="3"><span style="font-family: 'Century Schoolbook', serif; color: red; ">Advertising Specialty</span><span style="font-family: 'Century Schoolbook', serif; "> Institute | Promoting Success<o:p></o:p></span></font></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><span style="font-family: 'Century Schoolbook', serif; "><o:p><font size="3"> </font></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><span style="font-family: 'Century Schoolbook', serif; "><a href="mailto:tglen@asicentral.com"><font size="3">tglen@asicentral.com</font></a><o:p></o:p></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><span style="font-family: 'Century Schoolbook', serif; "><font size="3">tel: (215) 953-3692<o:p></o:p></font></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><span style="font-family: 'Century Schoolbook', serif; "><font size="3">fax: (215) 953-3759</font></span></p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal"><span style="font-family: 'Century Schoolbook', serif; "></span><span style="font-family: 'Century Schoolbook', serif; color: rgb(0, 153, 0); font-size: 7.5pt; ">Think before you print.</span><span style="font-family: 'Century Schoolbook', serif; color: rgb(0, 153, 0); font-size: 7.5pt; "><o:p></o:p></span></p>
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<font size="2" face="Tahoma"><b>From:</b> Outages [<a href="mailto:outages-bounces@outages.org">mailto:outages-bounces@outages.org</a>]
<b>On Behalf Of </b>Sajal Kayan<br>
<b>Sent:</b> Saturday, October 19, 2013 9:52 AM<br>
<b>To:</b> OUTAGES Mailing List<br>
<b>Subject:</b> [outages] Road Runner/Level 3 broked?<br>
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<div dir="ltr">Using road runner in Brooklyn NY.
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<div>Cant access certain sites ( Facebook, twitter, citibank) . All of them have one thing in common, they go thru level3.</div>
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<div>(FYI full name of hop 7 is <a href="http://xe-4-2-0.edge4.frankfurt1.level3.net">xe-4-2-0.edge4.frankfurt1.level3.net</a> )</div>
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<div>sajal@sajal-laptop:~$ mtr --report <a href="http://www.citi.com">www.citi.com</a></div>
<div>HOST: sajal-laptop Loss% Snt Last Avg Best Wrst StDev</div>
<div> 1.|-- 192.168.1.1 0.0% 10 1.2 110.3 1.0 603.9 230.5</div>
<div> 2.|-- cpe-24-90-104-1.nyc.res.r 0.0% 10 37.9 207.9 17.0 1418. 444.2</div>
<div> 3.|-- tge-0-0-0-1.nycmnyr-rtr2. 0.0% 10 9.8 93.3 9.4 471.9 170.3</div>
<div> 4.|-- agg23.nyquny9101r.nyc.rr. 0.0% 10 12.6 78.3 10.1 402.2 142.2</div>
<div> 5.|-- 107.14.19.22 0.0% 10 13.8 64.6 11.5 331.0 112.6</div>
<div> 6.|-- ae-0-0.pr0.nyc30.tbone.rr 0.0% 10 13.8 50.9 11.4 257.6 82.3</div>
<div> 7.|-- xe-4-2-0.edge4.frankfurt1 0.0% 10 13.4 35.0 9.1 186.5 55.8</div>
<div> 8.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0</div>
<div>sajal@sajal-laptop:~$ </div>
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<div>sajal@sajal-laptop:~$ mtr --report <a href="http://www.twitter.com">www.twitter.com</a></div>
<div>HOST: sajal-laptop Loss% Snt Last Avg Best Wrst StDev</div>
<div> 1.|-- 192.168.1.1 0.0% 10 1.2 2.9 1.0 9.5 2.8</div>
<div> 2.|-- cpe-24-90-104-1.nyc.res.r 0.0% 10 151.6 184.3 75.8 529.8 137.6</div>
<div> 3.|-- tge-0-0-0-1.nycmnyr-rtr2. 0.0% 10 252.6 160.8 64.7 299.7 87.2</div>
<div> 4.|-- agg23.nyquny9101r.nyc.rr. 0.0% 10 243.5 166.4 64.1 345.8 88.3</div>
<div> 5.|-- ae-3-0.cr0.nyc20.tbone.rr 0.0% 10 246.7 189.2 88.6 309.1 75.7</div>
<div> 6.|-- 107.14.17.169 0.0% 10 256.6 175.3 102.6 256.6 60.5</div>
<div> 7.|-- xe-4-2-0.edge4.frankfurt1 0.0% 10 258.6 179.6 95.4 302.2 69.1</div>
<div> 8.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0</div>
<div>sajal@sajal-laptop:~$ </div>
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<div>sajal@sajal-laptop:~$ mtr --report <a href="http://www.facebook.com">www.facebook.com</a></div>
<div>HOST: sajal-laptop Loss% Snt Last Avg Best Wrst StDev</div>
<div> 1.|-- 192.168.1.1 0.0% 10 4.0 3.1 1.1 8.5 2.8</div>
<div> 2.|-- cpe-24-90-104-1.nyc.res.r 0.0% 10 225.9 163.7 97.8 252.8 57.0</div>
<div> 3.|-- tge-0-0-0-1.nycmnyr-rtr2. 0.0% 10 298.0 168.6 69.3 298.0 79.0</div>
<div> 4.|-- agg23.nyquny9101r.nyc.rr. 0.0% 10 292.5 155.0 90.8 292.5 71.0</div>
<div> 5.|-- ae-3-0.cr0.nyc20.tbone.rr 0.0% 10 239.0 148.6 68.5 248.6 63.2</div>
<div> 6.|-- 107.14.17.169 0.0% 10 268.1 148.7 73.0 268.1 64.9</div>
<div> 7.|-- xe-4-2-0.edge4.frankfurt1 10.0% 10 235.1 130.2 66.2 235.1 49.2</div>
<div> 8.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0</div>
<div>sajal@sajal-laptop:~$ </div>
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<div>-Sajal </div>
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