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<div>All of my circuits are back up, call and ask them to reroute your circuits.</div>
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<p class="MsoNormal" style="font-size: 11pt;"><a name="_MailAutoSig"><span style="font-size: 10pt; ">Shane Ronan, Vice President – Technology Architect <o:p></o:p></span></a></p>
<p class="MsoNormal" style="font-size: 11pt;"><span style="font-size: 10pt; ">State Street Global Exchange | 1230 Avenue of the Americas, 18th Fl | New York, NY 10020<o:p></o:p></span></p>
<p class="MsoNormal" style="font-size: 11pt;"><span style="font-size: 10pt; ">P (212) 259-3023 | M (347) 413-4503<o:p></o:p></span></p>
<p class="MsoNormal" style="font-size: 11pt;"><a href="mailto:sronan@eexchange.com"><span style="font-size: 10pt; ">sronan@eexchange.com</span></a></p>
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<span style="font-weight:bold">From: </span>Nick D'Attilo <<a href="mailto:ndattilo@rgts.com">ndattilo@rgts.com</a>><br>
<span style="font-weight:bold">Date: </span>Thursday, November 7, 2013 at 10:24 AM<br>
<span style="font-weight:bold">To: </span>Shane Ronan <<a href="mailto:sronan@eexchange.com">sronan@eexchange.com</a>>, "<a href="mailto:jnavitsky@gmail.com">jnavitsky@gmail.com</a>" <<a href="mailto:jnavitsky@gmail.com">jnavitsky@gmail.com</a>>, "<a href="mailto:outages@outages.org">outages@outages.org</a>"
<<a href="mailto:outages@outages.org">outages@outages.org</a>><br>
<span style="font-weight:bold">Subject: </span>RE: [outages] Lightower/Sidera - NYC<br>
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<p class="MsoNormal"><span style="font-size: 10pt; font-family: Tahoma, sans-serif; color: rgb(68, 84, 106);">Anyone else have any details? Our Sidera P2P’s are still having issues here in NYC<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size: 11pt; font-family: Calibri, sans-serif;">From:</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif;"> Outages [<a href="mailto:outages-bounces@outages.org">mailto:outages-bounces@outages.org</a>]
<b>On Behalf Of </b><a href="mailto:SRonan@eexchange.com">SRonan@eexchange.com</a><br>
<b>Sent:</b> Thursday, November 07, 2013 9:40 AM<br>
<b>To:</b> <a href="mailto:jnavitsky@gmail.com">jnavitsky@gmail.com</a>; <a href="mailto:outages@outages.org">
outages@outages.org</a><br>
<b>Subject:</b> Re: [outages] Lightower/Sidera - NYC<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; font-family: Calibri, sans-serif; color: black;">Likely related to the fiber cut they experienced on their network earlier this week which they routed around.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; font-family: Calibri, sans-serif; color: black;"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;color:black">Shane Ronan, Vice President – Technology Architect </span><span style="font-size:11.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black">State Street Global Exchange | 1230 Avenue of the Americas, 18th Fl | New York, NY 10020</span><span style="font-size:11.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black">P (212) 259-3023 | M (347) 413-4503</span><span style="font-size:11.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><a href="mailto:sronan@eexchange.com"><span style="font-size:10.0pt">sronan@eexchange.com</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; font-family: Calibri, sans-serif; color: black;"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: black;">From:
</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: black;">Jayson Navitsky <<a href="mailto:jnavitsky@gmail.com">jnavitsky@gmail.com</a>><br>
<b>Date: </b>Thursday, November 7, 2013 at 6:55 AM<br>
<b>To: </b>"<a href="mailto:outages@outages.org">outages@outages.org</a>" <<a href="mailto:outages@outages.org">outages@outages.org</a>><br>
<b>Subject: </b>[outages] Lightower/Sidera - NYC<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; font-family: Calibri, sans-serif; color: black;"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size: 10.5pt; font-family: Calibri, sans-serif; color: black;">Anyone else seeing any issues in NYC with Lightower/Sidera? Starting around 6:05AM (EST) we saw heavy packet loss across their
network (from Sidera legacy) and some of our point to points bounce. The P to P's have some what stabilized (though we've seen a couple more bounces since then) the IP side of things have been pretty much unusable (we shut our session down.) It also looks
like their phone system is having a problem - calls into them seem to drop after trying to connect to the NOC - which I'm sure is pretty busy.
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; font-family: Calibri, sans-serif; color: black;">-Jayson
<o:p></o:p></span></p>
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