<html><head><meta http-equiv="Content-Type" content="text/html charset=windows-1252"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div>Just as a data point, LT for me is routing into Equinix NY5 over HE, so at least there's connectivity...</div><div><br></div><div><div> My traceroute [v0.82]</div><div>icmp (0.0.0.0) Thu Nov 7 07:24:09 2013</div><div>Keys: Help Display mode Restart statistics Order of fields quit</div><div> Packets Pings</div><div> Host Loss% Snt Last Avg Best Wrst StDev</div><div> 1. 10.0.1.1 0.0% 29 6.7 3.2 0.8 12.2 2.7</div><div> 2. 10.0.1.49 0.0% 28 8.0 4.3 1.5 13.1 3.0</div><div> 3. 10.0.24.73 0.0% 28 6.7 4.5 1.9 14.7 3.4</div><div> 4. 25.66.208.<a href="http://web-pass.com">web-pass.com</a> 0.0% 28 1.9 11.2 1.9 48.0 12.3</div><div> 5. 2-1.760.<a href="http://core.fre.web-pass.com">core.fre.web-pass.com</a> 0.0% 28 9.2 6.4 3.1 19.7 4.0</div><div> 6. gige-g6-2.<a href="http://core1.fmt1.he.net">core1.fmt1.he.net</a> 0.0% 28 9.6 12.4 3.5 26.4 6.2</div><div> 7. 10gigabitethernet1-2.<a href="http://core1.sjc2.he.net">core1.sjc2.he.net</a> 0.0% 28 11.9 9.5 3.5 18.7 4.3</div><div> 8. 10gigabitethernet9-1.<a href="http://core1.nyc4.he.net">core1.nyc4.he.net</a> 0.0% 28 87.9 79.5 73.3 92.7 5.5</div><div> 9. 10gigabitethernet4-1.<a href="http://core1.nyc5.he.net">core1.nyc5.he.net</a> 0.0% 28 76.6 80.5 73.6 106.7 7.0</div><div>10. lightower-fiber-networks.10gigabitether 0.0% 28 78.0 82.3 74.4 108.0 9.4</div><div>11. <a href="http://xe-8-3-0.nycmnyzrj91.lightower.net">xe-8-3-0.nycmnyzrj91.lightower.net</a> 0.0% 28 89.1 83.6 74.2 144.7 15.8</div><div>12. <a href="http://ae2-jrcynj67j41.lightower.net">ae2-jrcynj67j41.lightower.net</a> 0.0% 28 85.4 88.6 80.1 131.5 12.1</div><div>13. 192.154.116.14.<a href="http://lightower.net">lightower.net</a> 0.0% 28 85.6 83.9 80.2 95.6 3.5</div><div>14. ???</div></div><div><br></div><div>John</div><div><br><div><div>On Nov 7, 2013, at 7:19 AM, Karl Clapp <<a href="mailto:kclapp@staff.gwi.net">kclapp@staff.gwi.net</a>> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div dir="ltr"><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small">LightTower/Sidera master ticker for this is LT1323725.<br><br></div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small">
I was able to get through their support line now.<br></div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small"><br>The ETR is 1-2 hours from now.<br></div></div><div class="gmail_extra"><br clear="all">
<div><div dir="ltr"><font><span style="font-family:tahoma,sans-serif">---<br>Karl Clapp<br>Network Engineering Manager<br>Biddeford Internet Corp. d.b.a. GWI (AS5760)<br>Office: 207.602.1144<br>Mobile: 207.641.3907<br>Fax: 207.286.2061</span></font><br>
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<br><br><div class="gmail_quote">On Thu, Nov 7, 2013 at 9:39 AM, <span dir="ltr"><<a href="mailto:SRonan@eexchange.com" target="_blank">SRonan@eexchange.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<div>Likely related to the fiber cut they experienced on their network earlier this week which they routed around.</div>
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<div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; "><a name="142330201e9fe8e9__MailAutoSig"><span style="font-size:10pt">Shane Ronan, Vice President – Technology Architect </span></a></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; "><span style="font-size:10pt">State Street Global Exchange | 1230 Avenue of the Americas, 18th Fl | New York, NY 10020</span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; "><span style="font-size:10pt">P <a href="tel:%28212%29%20259-3023" value="+12122593023" target="_blank">(212) 259-3023</a> | M <a href="tel:%28347%29%20413-4503" value="+13474134503" target="_blank">(347) 413-4503</a></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; "><a href="mailto:sronan@eexchange.com" target="_blank"><span style="font-size:10pt">sronan@eexchange.com</span></a></div>
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<span style="font-weight:bold">From: </span>Jayson Navitsky <<a href="mailto:jnavitsky@gmail.com" target="_blank">jnavitsky@gmail.com</a>><br>
<span style="font-weight:bold">Date: </span>Thursday, November 7, 2013 at 6:55 AM<br>
<span style="font-weight:bold">To: </span>"<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>" <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>><br>
<span style="font-weight:bold">Subject: </span>[outages] Lightower/Sidera - NYC<br>
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<div>Anyone else seeing any issues in NYC with Lightower/Sidera? Starting around 6:05AM (EST) we saw heavy packet loss across their network (from Sidera legacy) and some of our point to points bounce. The P to P's have some what stabilized (though we've seen
a couple more bounces since then) the IP side of things have been pretty much unusable (we shut our session down.) It also looks like their phone system is having a problem - calls into them seem to drop after trying to connect to the NOC - which I'm sure
is pretty busy. <br>
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-Jayson <br>
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