<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Sales guy states it's a "large scale MPLS outage" at 111 8th, tech on-site @7 a.m.<div><br><div><div>On Nov 7, 2013, at 7:52 AM, Karl Clapp wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div dir="ltr"><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small">We use them for L2 transport between Nycm and BSTP. It started taking errors at approx. 6:05am EST. Thankfully this is just a protect path for us.<br>
<br>Calling their NOC results in busy signals or just dead air.<br>
<br></div><div class="gmail_extra"><div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small">~ Karl</div><br></div>
<br><br><div class="gmail_quote">On Thu, Nov 7, 2013 at 7:08 AM, Vincent Aniello <span dir="ltr"><<a href="mailto:VAniello@portware.com" target="_blank">VAniello@portware.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<font face="sans-serif">We are seeing the same issues with Sidera
in New York.</font>
<br>
<br><font face="sans-serif">--Vincent</font>
<br>
<br>
<br>
<br><font size="1" color="#5f5f5f" face="sans-serif">From:
</font><font size="1" face="sans-serif">Gaurav Taparia <<a href="mailto:gaurav.taparia@gmail.com" target="_blank">gaurav.taparia@gmail.com</a>></font>
<br><font size="1" color="#5f5f5f" face="sans-serif">To:
</font><font size="1" face="sans-serif">Jayson Navitsky <<a href="mailto:jnavitsky@gmail.com" target="_blank">jnavitsky@gmail.com</a>></font>
<br><font size="1" color="#5f5f5f" face="sans-serif">Cc:
</font><font size="1" face="sans-serif"><a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a></font>
<br><font size="1" color="#5f5f5f" face="sans-serif">Date:
</font><font size="1" face="sans-serif">11/07/2013 07:06 AM</font>
<br><font size="1" color="#5f5f5f" face="sans-serif">Subject:
</font><font size="1" face="sans-serif">Re: [outages]
Lightower/Sidera - NYC</font>
<br><font size="1" color="#5f5f5f" face="sans-serif">Sent by:
</font><font size="1" face="sans-serif">"Outages"
<<a href="mailto:outages-bounces@outages.org" target="_blank">outages-bounces@outages.org</a>></font>
<br>
<hr noshade=""><div class="HOEnZb"><div class="h5">
<br>
<br>
<br><font size="3">Yes. Heavy packet loss on their circuits in NYC.
</font><p><font size="3">- Gaurav. </font>
</p><p><font size="3">On Nov 7, 2013 5:28 PM, "Jayson Navitsky" <</font><a href="mailto:jnavitsky@gmail.com" target="_blank"><font size="3" color="blue"><u>jnavitsky@gmail.com</u></font></a><font size="3">>
wrote:</font>
<br><font size="3">Anyone else seeing any issues in NYC with Lightower/Sidera?
Starting around 6:05AM (EST) we saw heavy packet loss across their network
(from Sidera legacy) and some of our point to points bounce. The P to P's
have some what stabilized (though we've seen a couple more bounces since
then) the IP side of things have been pretty much unusable (we shut our
session down.) It also looks like their phone system is having a
problem - calls into them seem to drop after trying to connect to the NOC
- which I'm sure is pretty busy. <br>
</font>
<br><font size="3">-Jayson </font>
<br><font size="3"><br>
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