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<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">May be unrelated but we had two 10Gb Lightpath circuits go hard down in NYC @ 10:35AM EST.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt; font-family:"Lucida Sans Unicode","sans-serif"; color:#535353">Andrew Bunde</span></b></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt; font-family:"Lucida Sans Unicode","sans-serif"; color:#535353">Team Lead, Storage & Network</span></b><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt; font-family:"Lucida Sans Unicode","sans-serif"; color:#535353">(405) 217 3811 Direct</span><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt; font-family:"Lucida Sans Unicode","sans-serif"; color:#535353">(405) 543 8288 Mobile</span><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt; font-family:"Lucida Sans Unicode","sans-serif"; color:#535353">(877) 405 2446 Agio Support</span><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt; font-family:"Lucida Sans Unicode","sans-serif"; color:#595959"><a href="mailto:andrew.bunde@agio.com"><span style="color:#595959">andrew.bunde@agio.com</span></a></span><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#595959"></span></p>
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<b>Agio</b> | <u>agio.com</u></span><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt; font-family:"Calibri","sans-serif""> Outages [mailto:outages-bounces@outages.org]
<b>On Behalf Of </b>Jason Shih<br>
<b>Sent:</b> Wednesday, November 13, 2013 10:21 AM<br>
<b>To:</b> George Carey<br>
<b>Cc:</b> outages@outages.org<br>
<b>Subject:</b> Re: [outages] Time Warner in NYC</span></p>
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<p class="MsoNormal">We have multiple customers on the east coast who are unable to utilize our NY server for voip. They are getting no audio and there are non responses to our invites to them.</p>
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<p class="MsoNormal">Some of them have failover routes to our LA server and that seems to be working fine. Rerouting inbound DIDs through our LA server solves the issue as well.</p>
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<p class="MsoNormal">It doesn't seem to be a DNS issue as a customer was using IP addresses because of DNS issues before, he was still having problems.</p>
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<p class="MsoNormal">It seems to affect multiple ISPs, as there were customers from brighthouse, time warner, AT&T who were having problems.</p>
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<p><b>Jason Shih<br>
</b>(858) 357-8739<br>
<a href="mailto:jshih@esi-estech.com" target="_blank">jshih@esi-estech.com</a><br>
<a href="http://esihostedservices.com/" target="_blank">esihostedservices.com</a></p>
<p><img border="0" id="_x0000_i1025" src="http://vintalk.com/wp-content/uploads/2013/01/ESI_Hosted_Services_formerly_Vintalk_246x63_RGB_72dpi1.png"></p>
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<p class="MsoNormal">On Wed, Nov 13, 2013 at 8:11 AM, George Carey <<a href="mailto:george@montco.net" target="_blank">george@montco.net</a>> wrote:</p>
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<p class="MsoNormal">Seeing much weirdness with RR networks, mostly in NYC. Long routing paths, maybe some blackholed traffic, etc.</p>
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<p class="MsoNormal">They have confirmed an issue, not saying much more (yet).</p>
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<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"">Others seeing same thing?</span></p>
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<p class="MsoNormal"><span style="color:#888888">George Carey</span></p>
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_______________________________________________<br>
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