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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Not seeing the XO/Denver packet loss any more. Looks like the XO within XO changed for me and the end to end loss is gone.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Joseph<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> Outages [mailto:outages-bounces@outages.org] <b>On Behalf Of </b>Lucky 225<br><b>Sent:</b> Tuesday, January 07, 2014 1:04 PM<br><b>To:</b> Bunde, Andrew<br><b>Cc:</b> outages@outages.org<br><b>Subject:</b> Re: [outages] XO Issues?<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span style='font-size:9.5pt;font-family:"Arial","sans-serif"'>Thanks for confirmation, also seeing packetloss over XO from Denver to various destinations. </span><o:p></o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>On Tue, Jan 7, 2014 at 11:53 AM, Bunde, Andrew <<a href="mailto:andrew.bunde@agio.com" target="_blank">andrew.bunde@agio.com</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:9.0pt;font-family:"Lucida Sans Unicode","sans-serif";color:#535353'>FWIW - We've had reports of VOIP issues (no audio, disconnects) this morning through XO who is our SIP provider. </span></b><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b> Outages [mailto:<a href="mailto:outages-bounces@outages.org" target="_blank">outages-bounces@outages.org</a>] <b>On Behalf Of </b>Bill Wichers<br><b>Sent:</b> Tuesday, January 07, 2014 12:44 PM<br><b>To:</b> Ivan Kovacevic; <a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a><br><b>Subject:</b> Re: [outages] XO Issues?<o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>I see the following from Detroit:</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>---- snip 8< ----<br>Sfld-XO-Edge>traceroute 206.111.7.222</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>Type escape sequence to abort.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>Tracing the route to <a href="http://206.111.7.222.ptr.us.xo.net" target="_blank">206.111.7.222.ptr.us.xo.net</a> (206.111.7.222)</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> 1 <a href="http://ge11-0-2d0.mcr1.southfield-mi.us.xo.net" target="_blank">ge11-0-2d0.mcr1.southfield-mi.us.xo.net</a> (65.46.186.9) [AS 2828] 0 msec 16 ms</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>ec 0 msec</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> 2 <a href="http://vb1730.rar3.chicago-il.us.xo.net" target="_blank">vb1730.rar3.chicago-il.us.xo.net</a> (216.156.0.185) [AS 2828] 36 msec 36 msec 4</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>4 msec</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> 3 <a href="http://ae1d0.cir1.denver2-co.us.xo.net" target="_blank">ae1d0.cir1.denver2-co.us.xo.net</a> <a href="tel:%28207.88.13.193" target="_blank">(207.88.13.193</a>) [AS 2828] 32 msec 32 msec 32</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>msec</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> 4 * * *</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> 5 * * *</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> 6 * * *</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> 7 *</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>---- snip 8< ----</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> -Bill</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><div style='border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt'><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Outages [<a href="mailto:outages-bounces@outages.org" target="_blank">mailto:outages-bounces@outages.org</a>] <b>On Behalf Of </b>Ivan Kovacevic<br><b>Sent:</b> Tuesday, January 07, 2014 1:38 PM<br><b>To:</b> <a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a><br><b>Subject:</b> [outages] XO Issues?</span><o:p></o:p></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>Seeing 50% packet loss to 206.111.7.222 from Toronto, Canada</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>tracert 206.111.7.222</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>traceroute to 206.111.7.222 (206.111.7.222), 30 hops max, 40 byte packets</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>1 <a href="http://vlan150-core01.tor1.prioritycolo.com" target="_blank">vlan150-core01.tor1.prioritycolo.com</a> (204.11.49.121) 0.324 ms 0.339 ms 0.427 ms</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>2 <a href="http://te-1-2.core01.tor1.prioritycolo.com" target="_blank">te-1-2.core01.tor1.prioritycolo.com</a> (204.11.48.132) 0.424 ms 0.558 ms 0.652 ms</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>3 <a href="http://ix-0-1-3-0.tcore1.TNK-Toronto.as6453.net" target="_blank">ix-0-1-3-0.tcore1.TNK-Toronto.as6453.net</a> (64.86.33.57) 0.188 ms 0.192 ms 0.187 ms</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>4 <a href="http://if-11-0-0-4.core4.TNK-Toronto.as6453.net" target="_blank">if-11-0-0-4.core4.TNK-Toronto.as6453.net</a> (64.86.33.42) 17.391 ms 17.423 ms 17.463 ms</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>5 <a href="http://if-0-1-2-0.tcore1.CT8-Chicago.as6453.net" target="_blank">if-0-1-2-0.tcore1.CT8-Chicago.as6453.net</a> (63.243.172.38) 19.250 ms 19.250 ms 19.281 ms</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>6 <a href="http://p5-1.ir1.chicago2-il.us.xo.net" target="_blank">p5-1.ir1.chicago2-il.us.xo.net</a> (206.111.2.33) 13.928 ms 13.946 ms 13.923 ms</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>7 <a href="http://207.88.14.193.ptr.us.xo.net" target="_blank">207.88.14.193.ptr.us.xo.net</a> <a href="tel:%28207.88.14.193" target="_blank">(207.88.14.193</a>) 79.451 ms * <a href="http://207.88.14.193.ptr.us.xo.net" target="_blank">207.88.14.193.ptr.us.xo.net</a> <a href="tel:%28207.88.14.193" target="_blank">(207.88.14.193</a>) 78.491 ms</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>8 * <a href="http://ae1d0.cir1.denver2-co.us.xo.net" target="_blank">ae1d0.cir1.denver2-co.us.xo.net</a> <a href="tel:%28207.88.13.193" target="_blank">(207.88.13.193</a>) 69.358 ms *</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>9 <a href="http://206.111.7.222.ptr.us.xo.net" target="_blank">206.111.7.222.ptr.us.xo.net</a> (206.111.7.222) 68.868 ms * *</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>#ping 206.111.7.222</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>PING 206.111.7.222 (206.111.7.222) 56(84) bytes of data.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>64 bytes from <a href="http://206.111.7.222" target="_blank">206.111.7.222</a>: icmp_seq=2 ttl=61 time=70.0 ms</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>64 bytes from <a href="http://206.111.7.222" target="_blank">206.111.7.222</a>: icmp_seq=6 ttl=61 time=69.5 ms</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>64 bytes from <a href="http://206.111.7.222" target="_blank">206.111.7.222</a>: icmp_seq=9 ttl=61 time=69.3 ms</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>64 bytes from <a href="http://206.111.7.222" target="_blank">206.111.7.222</a>: icmp_seq=10 ttl=61 time=69.7 ms</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>64 bytes from <a href="http://206.111.7.222" target="_blank">206.111.7.222</a>: icmp_seq=13 ttl=61 time=69.4 ms</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>64 bytes from <a href="http://206.111.7.222" target="_blank">206.111.7.222</a>: icmp_seq=14 ttl=61 time=108 ms</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>64 bytes from <a href="http://206.111.7.222" target="_blank">206.111.7.222</a>: icmp_seq=15 ttl=61 time=69.2 ms</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>64 bytes from <a href="http://206.111.7.222" target="_blank">206.111.7.222</a>: icmp_seq=17 ttl=61 time=69.6 ms</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>64 bytes from <a href="http://206.111.7.222" target="_blank">206.111.7.222</a>: icmp_seq=18 ttl=61 time=69.6 ms</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>64 bytes from <a href="http://206.111.7.222" target="_blank">206.111.7.222</a>: icmp_seq=19 ttl=61 time=97.0 ms</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>64 bytes from <a href="http://206.111.7.222" target="_blank">206.111.7.222</a>: icmp_seq=20 ttl=61 time=98.2 ms</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>64 bytes from <a href="http://206.111.7.222" target="_blank">206.111.7.222</a>: icmp_seq=21 ttl=61 time=70.5 ms</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>64 bytes from <a href="http://206.111.7.222" target="_blank">206.111.7.222</a>: icmp_seq=24 ttl=61 time=69.1 ms</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>--- 206.111.7.222 ping statistics ---</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>27 packets transmitted, 13 received, 51% packet loss, time 26014ms</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA>rtt min/avg/max/mdev = 69.151/76.940/108.593/13.574 ms</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA style='color:#1F497D'>Best Regards,</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA style='color:#1F497D'>Ivan </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA style='color:#1F497D'>Star Telecom | <a href="http://www.startelecom.ca/" target="_blank">www.startelecom.ca</a> | SIP Based Services for Contact Centers </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA> </span><o:p></o:p></p></div></div></div></div><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#999999'>The information in this transmittal may be legally privileged, confidential, and/or otherwise protected by law from disclosure, and is intended only for the recipient(s) listed above. If you are neither the intended recipient(s) nor a person responsible for the delivery of this transmittal to the intended recipient(s), you are hereby notified that any distribution or copying of this transmittal is prohibited. If you have received this transmittal in error, please notify Agio LLC immediately at <a href="tel:%28405%29%20217-3800" target="_blank">(405) 217-3800</a> or by return e-mail and take the steps necessary to delete it completely from your computer system. Thank you.</span> <o:p></o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>Outages mailing list<br><a href="mailto:Outages@outages.org">Outages@outages.org</a><br><a href="https://puck.nether.net/mailman/listinfo/outages" target="_blank">https://puck.nether.net/mailman/listinfo/outages</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><br><br clear=all><o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal>-- <br>The information contained in this message is privileged and confidential and protected from disclosure under Title 18 USC 2510-2521. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. <o:p></o:p></p></div></div></body></html>