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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Seeing the same, about 40% packet loss here.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F3864">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F3864"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Lucida Sans Unicode","sans-serif";color:#2B3C48">Frank Fleming, Network Engineer</span></b><span style="font-size:13.5pt;font-family:"Segoe UI","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Lucida Sans Unicode","sans-serif";color:#2B3C48"> </span><span style="font-size:13.5pt;font-family:"Segoe UI","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Lucida Sans Unicode","sans-serif";color:#2B3C48">(405) 543 1703 Direct</span><span style="font-size:13.5pt;font-family:"Segoe UI","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Lucida Sans Unicode","sans-serif";color:#2B3C48">(405) 820 4664 Mobile</span><span style="font-size:13.5pt;font-family:"Segoe UI","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Lucida Sans Unicode","sans-serif";color:#2B3C48">(877) 405 2446 Agio Support</span><span style="font-size:13.5pt;font-family:"Segoe UI","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Lucida Sans Unicode","sans-serif";color:#2B3C48"><a href="mailto:Frank.fleming@agio.com"><span style="color:blue">Frank.fleming@agio.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Segoe UI","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Lucida Sans Unicode","sans-serif";color:#2B3C48">Agio | </span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><a href="https://east.exch021.serverdata.net/owa/redir.aspx?C=2YkGgLaZyESPRYLjmIXg66_KT148Y9AIY4h-KXzi0Jm-mON9ublQfkvtRSInQN7T2rLSpgzVJQU.&URL=http%3a%2f%2fwww.agio.com%2f" target="_blank"><span style="font-size:9.0pt;font-family:"Lucida Sans Unicode","sans-serif";color:#2B3C48">agio.com</span></a></span><span style="font-size:13.5pt;font-family:"Segoe UI","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> Outages [mailto:outages-bounces@outages.org]
<b>On Behalf Of </b>Vincent Aniello<br>
<b>Sent:</b> Wednesday, March 12, 2014 8:58 AM<br>
<b>To:</b> outages@outages.org<br>
<b>Subject:</b> [outages] Lightower (legacy Sidera) packet loss in New York area<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">We are seeing 20 - 25% packet loss on our Lightower Internet connection in New York City to multiple destinations. This is a legacy Sidera connection. Is anyone else experiencing
the same issue?</span> <br>
<br>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif"">A traceroute shows:</span>
<br>
<br>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif""> 1 2 ms 2 ms 3 ms 69.64.217.17.nyc.electricfiber.net [69.64.217.17]</span>
<br>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif""> 2 1 ms 1 ms 1 ms 172.16.0.190</span>
<br>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif""> 3 * * * Request timed out.</span>
<br>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif""> 4 1 ms 2 ms 1 ms 166.63.159.161</span>
<br>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif""> 5 2 ms * 2 ms cr1-te-0-7-3-0.newyork.savvis.net [204.70.224.254]</span>
<br>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif""> 6 * * * Request timed out.</span>
<br>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif""> 7 * * * Request timed out.</span>
<br>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif""> 8 2 ms 2 ms 2 ms 206.132.7.195</span>
<br>
<br>
<br>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Thanks.</span> <br>
<br>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif"">--Vincent</span><o:p></o:p></p>
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