<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Consolas;
panose-1:2 11 6 9 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:windowtext;}
span.EmailStyle18
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle19
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Thanks. I can trace to both IPs/ports:<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'>root@nagios:/home/fbulk# tcptraceroute cleardata01.abilto.com 443<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'>Selected device eth0.3, address 96.31.0.5, port 54141 for outgoing packets<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'>Tracing the path to cleardata01.abilto.com (192.65.157.49) on TCP port 443 (https), 30 hops max<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'> 1 router-core-inside.mtcnet.net (96.31.0.254) 0.241 ms 0.241 ms 0.209 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'> 2 sxct.sxcy.mtcnet.net (167.142.156.197) 0.170 ms 0.139 ms 0.146 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'> 3 premier.sxcy-mlx.fbnt.netins.net (173.215.60.5) 1.638 ms 1.572 ms 1.580 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'> 4 ins-db4-et-0-6-0-0.desm.netins.net (167.142.67.194) 7.998 ms 7.744 ms 7.584 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'> 5 ins-dc1-et-7-4.desm.netins.net (167.142.67.193) 9.080 ms 8.992 ms 8.984 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'> 6 ins-kc2-po20.kmrr.netins.net (167.142.67.30) 9.034 ms 9.056 ms 9.010 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'> 7 ins-kc1-po21.kmrr.netins.net (167.142.67.42) 9.164 ms 9.087 ms 9.116 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'> 8 xe-4-3-1.mpr1.msp1.us.above.net (128.177.108.97) 14.786 ms 14.792 ms 14.752 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'> 9 ae3.cr1.ord2.us.above.net (64.125.20.78) 23.260 ms 51.552 ms 23.764 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'>10 ae0.cr2.ord2.us.above.net (64.125.20.246) 23.268 ms 30.778 ms 23.266 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'>11 xe-3-2-0.mpr2.ord6.us.above.net (64.125.22.129) 23.405 ms 23.334 ms 23.317 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'>12 64.125.192.146.t00718-01.above.net (64.125.192.146) 23.962 ms 23.908 ms 23.863 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'>13 69.8.117.130 23.886 ms 23.855 ms 23.876 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'>14 69.8.117.150 23.989 ms 23.978 ms 24.032 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'>15 207-223-34-12.static.oak01.latisys.net (207.223.34.12) 23.601 ms 23.649 ms 23.635 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'>16 208.78.169.4 24.076 ms 23.953 ms 23.879 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'>17 192-65-157-49.static.oak01.latisys.net (192.65.157.49) [open] 23.906 ms 23.811 ms 23.808 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'>root@nagios:/home/fbulk# tcptraceroute cleardata03.abilto.com 443<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'>Selected device eth0.3, address 96.31.0.5, port 45748 for outgoing packets<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'>Tracing the path to cleardata03.abilto.com (192.65.157.58) on TCP port 443 (https), 30 hops max<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'> 1 router-core-inside.mtcnet.net (96.31.0.254) 0.396 ms 0.327 ms 0.238 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'> 2 sxct.sxcy.mtcnet.net (167.142.156.197) 0.186 ms 0.139 ms 0.117 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'> 3 premier.sxcy-mlx.fbnt.netins.net (173.215.60.5) 1.640 ms 1.563 ms 1.596 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'> 4 ins-db4-et-0-6-0-0.desm.netins.net (167.142.67.194) 7.901 ms 7.625 ms 7.596 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'> 5 ins-dc1-et-7-4.desm.netins.net (167.142.67.193) 9.034 ms 9.043 ms 8.985 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'> 6 ins-kc2-po20.kmrr.netins.net (167.142.67.30) 8.995 ms 8.996 ms 9.089 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'> 7 ins-kc1-po21.kmrr.netins.net (167.142.67.42) 10.296 ms 9.031 ms 9.002 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'> 8 xe-4-3-1.mpr1.msp1.us.above.net (128.177.108.97) 14.765 ms 14.871 ms 14.740 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'> 9 ae3.cr1.ord2.us.above.net (64.125.20.78) 23.607 ms 23.822 ms 23.928 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'>10 ae0.cr2.ord2.us.above.net (64.125.20.246) 23.642 ms 23.751 ms 24.339 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'>11 xe-3-2-0.mpr2.ord6.us.above.net (64.125.22.129) 23.757 ms 23.707 ms 23.712 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'>12 64.125.192.146.t00718-01.above.net (64.125.192.146) 24.290 ms 24.347 ms 24.333 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'>13 69.8.117.134 24.257 ms 27.047 ms 24.259 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'>14 69.8.117.162 24.003 ms 23.979 ms 25.249 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'>15 207-223-34-12.static.oak01.latisys.net (207.223.34.12) 26.210 ms 25.640 ms 24.191 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'>16 208.78.169.4 24.490 ms 24.320 ms 24.444 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'>17 192-65-157-58.static.oak01.latisys.net (192.65.157.58) [open] 24.540 ms 24.462 ms 24.507 ms<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:Consolas'>root@nagios:/home/fbulk#<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Frank<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Alex Vanino [mailto:alex.vanino@abilto.com] <br><b>Sent:</b> Friday, June 20, 2014 8:52 AM<br><b>To:</b> Frank Bulk; outages@outages.org<br><b>Subject:</b> RE: Experiencing reports of connectivity disruption at static.oak01.latisys.net in Chicago<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>443<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='color:#1F497D'>Regards,<o:p></o:p></span></p><p class=MsoNormal><b><span style='color:#1F497D'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='color:#1F497D'>Alex Vanino</span></b><span style='color:#1F497D'> | <b>Abil</b></span><b><span style='color:#0B9762'>To</span></b><span style='color:#1F497D'><br><b>Principal Network Architect<br></b></span><b><span style='font-size:10.0pt;color:#1F497D'>Phone: </span></b><span style='font-size:10.0pt;color:#1F497D'>(646) 795-4411<b><br>Website:</b> <a href="http://www.abilto.com/"><span style='color:blue'>http://www.abilto.com</span></a><br><b>LinkedIn:</b> <a href="http://lnkd.in/v63TbM"><span style='color:blue'>http://lnkd.in/v63TbM</span></a></span><span style='color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Frank Bulk [<a href="mailto:frnkblk@iname.com">mailto:frnkblk@iname.com</a>] <br><b>Sent:</b> Friday, June 20, 2014 9:51 AM<br><b>To:</b> Alex Vanino; <a href="mailto:outages@outages.org">outages@outages.org</a><br><b>Subject:</b> RE: Experiencing reports of connectivity disruption at static.oak01.latisys.net in Chicago<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Does your application run on a certain TCP port that we can hit?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Frank<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Outages [<a href="mailto:outages-bounces@outages.org">mailto:outages-bounces@outages.org</a>] <b>On Behalf Of </b>Alex Vanino<br><b>Sent:</b> Friday, June 20, 2014 8:15 AM<br><b>To:</b> <a href="mailto:outages@outages.org">outages@outages.org</a><br><b>Subject:</b> [outages] Experiencing reports of connectivity disruption at static.oak01.latisys.net in Chicago<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hi Outages,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>We have been receiving reports from users all over the country that they have been failing to connect to our application. For other users everything is working fine. Our application is hosted at Latisys(static.oak01.latisys.net) in Chicago. I myself am experiencing mixed connectivity issue’s. I can connect to one of my IP’s at Latisys, but not the other. Tracert’s indicate that packet is getting to their network.<br><br>Does not work for me:<o:p></o:p></p><p class=MsoNormal>Tracing route to cleardata03.abilto.com [192.65.157.58]<o:p></o:p></p><p class=MsoNormal>over a maximum of 30 hops:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal> 1 2 ms <1 ms 1 ms 192.168.25.1<o:p></o:p></p><p class=MsoNormal> 2 8 ms 8 ms 8 ms L100.NWRKNJ-VFTTP-95.verizon-gni.net [98.109.10.<o:p></o:p></p><p class=MsoNormal>1]<o:p></o:p></p><p class=MsoNormal> 3 11 ms 12 ms 13 ms G1-2-4-6.NWRKNJ-LCR-22.verizon-gni.net [100.41.2<o:p></o:p></p><p class=MsoNormal>02.206]<o:p></o:p></p><p class=MsoNormal> 4 11 ms 11 ms 11 ms 130.81.162.84<o:p></o:p></p><p class=MsoNormal> 5 10 ms 13 ms 14 ms 0.xe-11-0-0.GW13.NYC1.ALTER.NET [152.63.18.114]<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal> 6 9 ms 11 ms 10 ms comcast.com.customer.alter.net [152.179.220.126]<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal> 7 18 ms 11 ms 25 ms he-0-15-0-0-cr01.sacramento.ca.ibone.comcast.net<o:p></o:p></p><p class=MsoNormal>[68.86.85.85]<o:p></o:p></p><p class=MsoNormal> 8 33 ms 35 ms 35 ms he-0-10-0-0-cr01.350ecermak.il.ibone.comcast.net<o:p></o:p></p><p class=MsoNormal>[68.86.86.222]<o:p></o:p></p><p class=MsoNormal> 9 30 ms 31 ms 29 ms 68.86.87.242<o:p></o:p></p><p class=MsoNormal>10 43 ms 62 ms 39 ms 50.242.148.210<o:p></o:p></p><p class=MsoNormal>11 46 ms 29 ms 35 ms 69.8.117.130<o:p></o:p></p><p class=MsoNormal>12 32 ms 35 ms 31 ms 69.8.117.150<o:p></o:p></p><p class=MsoNormal>13 36 ms 31 ms 32 ms 207-223-34-12.static.oak01.latisys.net [207.223.<o:p></o:p></p><p class=MsoNormal>34.12]<o:p></o:p></p><p class=MsoNormal>14 * * * Request timed out.<o:p></o:p></p><p class=MsoNormal>15 * * * Request timed out.<o:p></o:p></p><p class=MsoNormal>16 * * * Request timed out.<o:p></o:p></p><p class=MsoNormal>17 * ^C<br><br>Works fine for me.<o:p></o:p></p><p class=MsoNormal>Tracing route to cleardata01.abilto.com [192.65.157.49]<o:p></o:p></p><p class=MsoNormal>over a maximum of 30 hops:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal> 1 2 ms 2 ms 1 ms 192.168.25.1<o:p></o:p></p><p class=MsoNormal> 2 9 ms 10 ms 8 ms L100.NWRKNJ-VFTTP-95.verizon-gni.net [98.109.10.<o:p></o:p></p><p class=MsoNormal>1]<o:p></o:p></p><p class=MsoNormal> 3 12 ms 13 ms 13 ms G1-3-3-1.NWRKNJ-LCR-21.verizon-gni.net [130.81.2<o:p></o:p></p><p class=MsoNormal>18.238]<o:p></o:p></p><p class=MsoNormal> 4 15 ms 14 ms 15 ms 130.81.162.64<o:p></o:p></p><p class=MsoNormal> 5 11 ms 14 ms 15 ms 0.xe-10-0-1.GW13.NYC1.ALTER.NET [152.63.20.169]<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal> 6 13 ms 11 ms 14 ms comcast.com.customer.alter.net [152.179.220.126]<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal> 7 16 ms 17 ms 15 ms he-0-15-0-0-cr01.sacramento.ca.ibone.comcast.net<o:p></o:p></p><p class=MsoNormal>[68.86.85.85]<o:p></o:p></p><p class=MsoNormal> 8 35 ms 36 ms 36 ms he-0-10-0-0-cr01.350ecermak.il.ibone.comcast.net<o:p></o:p></p><p class=MsoNormal>[68.86.86.222]<o:p></o:p></p><p class=MsoNormal> 9 30 ms 32 ms 32 ms he-0-10-0-1-pe04.350ecermak.il.ibone.comcast.net<o:p></o:p></p><p class=MsoNormal>[68.86.83.54]<o:p></o:p></p><p class=MsoNormal>10 34 ms 69 ms 38 ms 50.242.148.210<o:p></o:p></p><p class=MsoNormal>11 36 ms 32 ms 29 ms 69.8.117.130<o:p></o:p></p><p class=MsoNormal>12 29 ms 33 ms 34 ms 69.8.117.150<o:p></o:p></p><p class=MsoNormal>13 30 ms 30 ms 31 ms 207-223-34-12.static.oak01.latisys.net [207.223.<o:p></o:p></p><p class=MsoNormal>34.12]<o:p></o:p></p><p class=MsoNormal>14 * * * Request timed out.<o:p></o:p></p><p class=MsoNormal>15 * * * Request timed out.<o:p></o:p></p><p class=MsoNormal>16 * * ^C<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>(ICMP Is off at my host’s routers, hense timeout)<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I’m on the phone now with the Network Architect at my hosting provider, but it looks to me to be a problem in the Latisys datacenter, or with one of their providers. Anyone have any information?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Regards,<o:p></o:p></span></p><p class=MsoNormal><b><span style='color:#1F497D'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='color:#1F497D'>Alex Vanino</span></b><span style='color:#1F497D'> | <b>Abil</b></span><b><span style='color:#0B9762'>To</span></b><span style='color:#1F497D'><br><b>Principal Network Architect<br></b></span><b><span style='font-size:10.0pt;color:#1F497D'>Phone: </span></b><span style='font-size:10.0pt;color:#1F497D'>(646) 795-4411<b><br>Website:</b> <a href="http://www.abilto.com/"><span style='color:blue'>http://www.abilto.com</span></a><br><b>LinkedIn:</b> <a href="http://lnkd.in/v63TbM"><span style='color:blue'>http://lnkd.in/v63TbM</span></a></span><span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>